Kimberly Durante

Kimberly Durante Email and Phone Number

Technical Recruiter @ Gameloft
paris, île-de-france, france

Kimberly Durante's Contact Information

Kimberly Durante Current Company

gameloft.com

Gameloft

Technical Recruiter
paris, île-de-france, france
Website:
gameloft.com
Employees:
4909
Industry:
Computer Games
* Customer Care Local Lead (2012) * Social and Mobile Customer Care Agent (2011) * Forum Moderator (2008) * Managed Internet Cafe Business (2000) Specialties: * Strong background in customer support. * Has good leadership skills * Good to excellent written and oral English communication skills * Outstanding interpersonal and negotiation skills. * Training and Quality Development for Agents Training's Attended: English grammar and Accent neutralization Next Contact Center Academy - 2010

Kimberly Durante Work Experience

  • gameloft.com
    Call Center Agent
    Philippines
    International Account - Travel Specialist
  • gameloft.com
    Gameloft Customer Care Local Lead [Mnl
    Gameloft Mar 12 - May 13 · 1 yr 2 mos
    Paris, Ile-De-France, France
  • gameloft.com
    Service Crew
    Jollibee Foods Corporation Jun 02 - Dec 02 · 6 mos
    Philippines
  • gameloft.com
    Gameloft Customer Care Agent For Social And Mobile Games
    Gameloft Jan 11 - Mar 12 · 1 yr 2 mos
    Paris, Ile-De-France, France
    * Provides information about products and services, assist customers with technical concerns and obtain details of complaints through ticketing system. * Keeps record of details of inquiries, complaints, and comments, as well as actions taken. * Resolves customers concerns by providing solutions, refunding money, and compensations. * Checks to ensure that appropriate changes were made to resolve customers' problems. * Contacts customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments. * Moderate Forum for social games. * Subs Community Manager's in moderating social sites to sustain continuous workflow. * Refer unresolved customer grievances to designated departments for further investigation.
  • gameloft.com
    Senior Forum Moderator
    E-Games Philippines Jul 06 - Aug 09 · 3 yrs 1 mo
    * Enforces rules to keep the board a friendly place. * Attends to concerns brought up by members through post and personal messages. * Create Game and Forum guides for members reference. * Monitors and makes decisions regarding content and the direction of threads. * Move's/ Close's/ Pin's and Merge's discussions from one section to another to keep topics organized.

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Frequently Asked Questions about Kimberly Durante

What company does Kimberly Durante work for?

Kimberly Durante works for Gameloft

What is Kimberly Durante's role in his workplace?

Kimberly Durante's role in his workplace is Technical Recruiter.

Which industry does Kimberly Durante work in currently?

Kimberly Durante works in the industry Computer Games.

What is Kimberly Durante's email address?

Kimberly Durante's email address is kimberly.durante@hotmail.com

What is Kimberly Durante's direct phone number?

Kimberly Durante's direct phone number is +17045488778

What are some of Kimberly Durante's interests?

Kimberly Durante has interests in Computers And Internet.

Who are Kimberly Durante's colleagues?

Kimberly Durante's colleagues are John Aitchison, John Aitchison, Wenceslas Betolaud, Wenceslas Betolaud, Hung Khanh, Hung Khanh, Gerard Deumal, Gerard Deumal, Hoang Tran, Hoang Tran, and Wu Yixiao. and So Ko.

Who are Kimberly Durante's peers at other companies?

Kimberly Durante's peers at other companies are Patrick Bandau, Robert Melendres, Susann Packheiser, Nathaniel Wall, Maurizio C, and Austin Baker. and Aaron Billups. Kimberly Durante's peers at other companies are Patrick Bandau, Robert Melendres, Susann Packheiser, Nathaniel Wall, Maurizio C, and Austin Baker. and Aaron Billups.