Kelly Cartwright Email & Phone Number

Park City, Ut, Us

San Francisco, California, Us

Lead the design and execution of Splunk’s global workforce and talent acquisition strategy inclusive of executive, experienced, emerging talent and the contingent workforce program; and global people process and technology transformation, analytics, compliance and HR operations.

San Francisco, California, Us

Madison, Ct, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Responsible for developing and executing the talent acquisition strategy for the Retail business.

Responsibilities included developing a services infrastructure to drive innovation, create service delivery efficiency, improve service delivery quality and increase scalability for the RPO business.Accomplishments include:• Created, implemented and operationalized a Center of Expertise (COE) infrastructure for the RPO business. Responsibilities for the five COEs (Recruiting and Innovation, Employer Branding, Technology, Assessments, and Compliance and Diversity) include the following:o Innovation: Identify and invest in technologies and process techniques that create efficiencies or improved client experienceo Delivery: Development of standards, methodologies, tools and management of a knowledge baseo Implementation: Create standards for implementing and reviewing solutionso Measurement: Identify client impact, measure and publish resultso Support: Provide subject matter expertise and/or delivery support to specific client deliverableso Collaboration: Coordinate and ensure connectivity with Randstad enterprise strategy and other corporate SMEs/functions• Created, implemented and operationalized a US center based shared services sourcing operation that included a packaged training and certification program, service delivery methodology, technology enablement (CRM), reporting and analytics• Optimization of partnerships with off shore partners in Manila and development and implementation of recruitment services pilot program in India• Development and optimization of technology partnerships with ATS, CRM, digital interviewing, appointment scheduling and other recruiting vendors

Responsible for driving the RPO and MSP product and solutions strategy and expansion; directing all marketing initiatives, including marketing communications and public relations; and evolving the company’s Customer Engagement program.Accomplishments include:• Developed and implemented strategy and plan for the brand integration of Randstad’ s legacy MSP and RPO business and SourceRight Solutions• Created and launched a new marketing and messaging platform to include re-design of Randstad Sourceright website, collateral, associated communication templates, sales and analyst briefing materials in less than 12 weeks• Developed and implemented a formal product/solutions methodology for evolving solutions within the RPO business

Los Angeles, Ca, Us

Leadership and accountability for the strategic direction, development and growth (revenue, operating profit) of the north american consulting arm of Futurestep, The Newman Group, a talent management consulting firm. This includes all facets of the business lifecycle such as exploring market opportunities, solutions development, sales, pricing, and service delivery, including methodologies, proposals, technology, work processes, quality assurance, and best practices.

Los Angeles, Ca, Us

Responsible for the creation and implementation of a marketing strategy and on going tactics for Futurestep and The Newman Group. Responsible for direct sales and business development for The Newman Group. Specific responsibilities and accomplishments include:• Led the development and implementation of a product launch plan for the Strategic RPO solution, including reassessment of sales, marketing, implementation, service delivery, program management and operational management• Created and launched a new marketing and messaging platform to include re-design of corporate website, collateral, associated communication templates, sales and analyst briefing decks• Established new technology partnerships (ATS, background check, etc) for the Strategic RPO product• Define and deliver strategy and plan for the integration of The Newman Group consulting services solutions into Futurestep’s solutions portfolio to include: development of training program for existing sales staff in all markets (NA, Europe and APAC), development of sales tools and materials, integration of the sales automation platform (salesforce.com), development and definition of sales KPIs, and major account mapping and management

Worked with executive management team to define the company’s business vision, plan, strategy and on going tactics. Led the definition, development and sales of new products and/or services. Responsible for creating and managing all revenue opportunities for the company. Developed and implemented a sales and marketing infrastructure and management plan that drove drive sales revenue on a consistent and predictable basis to include both direct sales and channel sales. •Drove more than 50% increase in top line revenue 2003, 2004, 2006 and over 60% increase in 2007•Established The Newman Group as the leading provider of talent acquisition and management consulting services•Acquisition of The Newman Group by Korn Ferry International, Futurestep, Inc. in June 2007

Led the reassessment of the business model that included in-depth market research and financial analysis. Provided recommendation to board of directors to pursue a strategy to sell the technology assets and assisted in the development of the target list of companies and contacts. Managed the day-to-day operations of the company through the successful completion of the acquisition in January 2002 to Manpower Professional. Consulted to Manpower Professional and managed the post-acquisition integration process.

Member of management team leading a start-up SaaS vendor that provided web based employee referral solutions. Responsible for the TeamRewards product P&L, which includes the development and management of the following business areas: Sales, Client Delivery, Customer Support, Product Development and Product Management. Specific responsibilities include:•Responsible for setting the TeamRewards product direction and overseeing technology development and product management activities.•Develop, document, implement, and manage the product delivery and customer support process and methodology which includes detailed process maps, tools, and management plans•Manage all customer facing communications to include account management, product implementations, and customer support•Create and implement sales strategy and infrastructure (manage sales staff, compensation planning, select forecasting and pipeline management tool, develop sales presentations, negotiate and close direct sales opportunities, design and implement sales process and methodology)

Member of leadership team for a start-up software vendor that provided web-enabled administrative software for the healthcare payer market. Responsibilities included the development and management of Product Management, Product Development, Marketing, Client Delivery, Customer Support, and Technical Operations. •Responsible for managing the direction of the ExanteWeb product suite and overseeing all product development and product management activities•Developed, documented and implemented the client delivery and customer support process and methodology, which included detailed process maps, tools, technology, and management plans• Oversaw all product implementation and consulting services client engagements•Developed marketing strategy and managed all marketing vendors •Generated reporting and communications to Board of Directors

Member of executive management team that led the definition of the business vision, strategy, and ongoing tactics. Accountable for the strategy definition, development, implementation, and support of new business initiatives and services that positioned the company as a market leader in human capital solutions. Responsible for the leadership of the direct sales and channel sales organization.•Developed sales and marketing campaigns that positioned Knowledge Workers as a leading provider of recruitment process outsourcing solutions •Created and communicated a branding strategy across all communications channels, including both external and internal communications. (internal newsletter, public relations, corporate website, and investor relations)•Defined, qualified, established, and maintained all partnerships •Created and maintained a market awareness within the analyst community, (Gartner Group, Forrester Research, GIGA Group)•Generated reporting and communications to Board of Directors

•Managed the implementation of new business model in the Denver market. Tasks included staffing client services management, sales, consulting, and administrative positions; implementation of business workflow system; oversight of sales and operations activity; and P&L accountability. Conducted initial audit of new operating model and provided recommendations for improvement of delivery processes, product sales and pricing, and business workflow system.•Created, implemented and managed internal sourcing operation, Knowledge Central, a strategic component of the company’s recruitment process service offering. Included definition, development, and implementation of staff, functions, processes, tools, and metrics; formulation of a strategy to increase company’s competitive advantage and operational efficiency that leveraged processes, partnerships, and technology•Led development and documentation of end-to-end business practice process and methodology

Responsible for development and execution of company sales strategy and plan.•Led national sales staff, which generated a 40% increase in annual sales revenue•Developed, documented and implemented corporate sales process and methodology, to include definition of requirements definition for a proprietary, integrated business workflow system