* Originated residential mortgages and facilitated new home sales. * Coordinated mortgage training to sales agents for business development. * Successfully increased customer retention goals through outstanding service and referral development. * Trained Junior Loan Consultants on creating a pipeline and following through on solid leads.

* Provided general office administrative, clerical support and coordination. * Managed all travel needs for executive and others in the management team. * Answered and screened incoming phone calls. * Kept track of business revenues from $70,000/month to $500,000/month. * Responsible for streamlining bookkeeping, payroll, and human resource duties. * Initiated, recommended and implemented new sales processes, resulting in revenue for the company. * Built new vendor relations and revived former vendor contacts instilling high customer satisfaction. * Developed and implemented records management program for filing, protection, and retrieval of records, and assured compliance with programs. * Researched and prepared recommendations for new systems, procedures, or organizational changes. * Developed strategic partners demonstrating benefits of company software to track missing revenues.

* Provided administrative support to the CEO and COO, screen calls, book travel, arrange meetings, and coordinating calendars for the team. * Managed cellular distribution of sales with revenue exceeding $250 million annually. * Built and maintained relationships with all major vendors including Motorola, Nokia, Ericsson, etc. * Reviewed financial statements, sales and activity reports to measure productivity and determined areas needing cost reduction and program improvement. * Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members. * Directed and coordinated organization's financial and budget activities.

* Cultivated and managed relationships with business partners to originate mortgage loans. * Developed key marketing elements to increase business production. * Operated independently via a satellite branch for mortgage division in Palm Springs. * Produced over $150 million in volume in 2007 for residential mortgages and construction loans. * Prepared complex reports for business partners and assisted in the development of marketing strategies for home building division to increase new home sales activities.

* Manage all travel needs and book domestic and international travel for 10 board executives. * Compose email communications and executive correspondence. * Maintain Outlook calendar(s) and coordinate meeting arrangements for 10 board executives. * Handle confidential information appropriately. * Answer and screen incoming phone calls. * Maintain office supplies, stationary and kitchen supplies. * Sole point of contact for the board of directors responsible for the administrative functions and organization of the chamber office. * Interface with Presidents of other companies and serve as organizing committee member for multiple non-profit fundraising campaigns. * Maintain accurate financial records and billing of chamber members; coordinate and implement chamber activities and projects. * Actively recruit new and retain current members; Participate in community events and meetings as appropriate; Maintain chamber office as the face of the organization.