Independently working as a chalet host to VIP ski guests, providing catering, exceptional customer service, hospitality and excellent resort knowledge.

Part of a six person catering company team which traveled to eight popular music festivals throughout the UK. Through rain, mud and the odd sunny day I was involved with all aspects of the operation including cooking British roast dinners, serving customers, erecting our marquees and install our portable professional kitchen.

Part of a small team of five located in the UK, analysing European Amex customer transactions and reporting any fraudulent activity. Using strong investigatory and analytical skills, I was able to interpret data and patterns, and timely act upon potential exceptions and unusual customer behaviors. Independently responsible for keeping record of all identified fraudulent cards for the European market and updating case investigations via Excel.

Neilson Holidays are the leading specialists in activity holidays in Europe with award winning Ski, Beach Club and Sailing holidays.I am responsible for making precise and numerically accurate pricing of the Neilson ski, beach and sailing product.By proactively consulting with customers and agents i'm able to ensure sales opportunities are achieved.I take personal responsibility for the integrity of any booking requiring information, amendment or cancellation. I also have experience with training travel agents on the Neilson product and our USP's. Show less