* Developed positive marketing strategies to reach a diverse age and gender client population * Performed market research and profitability studies for new curriculum development of technological training course * Formulated plans to increase brand awareness while identifying distinctions between clients and competitors in technology training * Design business and communications strategies to address appropriate client bases and evaluate funding resources * Evaluated potential business opportunities relating to new product and corporate customized training * Researched and develop new syllabi and curricula for courses related to the healthcare industry * Facilitated and instruct the key components of Medical Billing, Coding, and Transcription to students seeking a career in healthcare

Reviewed and interpreted Federal guidelines and while consulting with internal/external stakeholders to develop program requirements and guidelines and identify programmatic goals Analyzed and compiled statistical reports pertaining to managed care healthcare trends Developed and wrote monthly, quarterly, semi-annual, and annual reports evaluating contract compliance pertaining to client access and provider utilization Planned and coordinated the process for review and evaluation of a diversity initiative within account, which included the selection of qualified candidates, the facilitation of small workgroup meetings, the scheduling and participation of diversity events

* Contracted for six-months to support various administrative duties such as budget forecasting, performance reviews, compensation plans, project management, and project status reports * Coordinated and organized monthly and quarterly reviews of the organizations' projected and actual production goals and objectives * Performed weekly, monthly, quarterly quantitative and qualitative analysis on product inventory * Participated in the coordination and facilitation of monthly team building events and activities ;

* Assist with design and development of Independent Verification and Validation (IV&V) project work flows, procedures, and presentations * Assign tasks and assignments to team members to meet project deadlines and client’s priorities * Develop step-by-step users training manuals to assist with the navigation of project tools/appplication * Orient and train new team members on how to access an use project tools and applications * Facilitate and coordinate project meetings and forums with key stakeholders * Communicate clearly and informatively both in verbal and written forms project accomplishments and challenges to both internal and external clients * Analyze and document defective observations and findings from software implementation technical documents and deliverables * Track, trend and monitor defects with the use of an Issues Management Tool * Assist with the categorization and management of the archival and retrieval technical documents using a document repository