* Prepare quotes, invoices, and contracts for resellers, Xerox, and the client in order to renew Service Maintenance Agreements on new and existing equipment prior to auto-renewal or expiration of contract/warranty * Track the commissioning and de-commissioning of all equipment to stay in compliance with maintenance agreements * Work directly with multiple vendors for project development, contract negotiations, and compliance * Pay, track, and dispute billing charges for voice and data line/circuits, including expense forecasting and budget reconciliation * Regularly create customized billing reports and usage studies for departmental cost reduction * On-call for wireless support, paging support via IVR and Conveyant servers, and Operator Services coverage in rotation

* Provided quality beverages according to health, safety, and sanitation guidelines * Worked one-on-one with customers to enhance point-of-sale interactions and create personal relationships for repeated sales * Cashiered and kept an ongoing and up-to-date listing of stock inventory and monthly goals

* Support customers with hardware and software-related issues that arise from the use of legacy and cloud-based applications * Provide technical training and skills evaluations for super users * Develop and maintain effective support and training documentation * Generate customer reports and facilitate custom data requests * Use VMWare, RDP, various VPN clients to remote into systems * Work heavily with PHI, compliant with HIPAA regulations * Update SQL databases and interface engines for use with EMR systems * Familiar with oncology terminology and clinical workflow

Answered all incoming calls to the mainline at the University > General clerical work

* Facilitated multiple signature events for the Chamber of Commerce * Solicited and tracked silent auction items using direct outreach and distribution lists * Coordinated event speakers and sessions * Website maintenance and daily updates * Assisted in conducting research, producing and distributing internal and external correspondence as well as external marketing materials

* Perform logical data modeling, analyzing and mining databases to identify patterns and correlations among the various points within a given process - from existing internal, or external data sources. * Conduct mapping and tracing of data from system to system through proprietary mapping tools * Design and create reports, and reporting tools, to assist with data integrity and management. Translating such data into lay views, that can be effectively utilized with non-technical clients and staff * QA reports, and in the case of errors, conduct SQL research to determine best course of action to correct trends within the data * Develop standardized and sustainable approaches to trending of data, which will in turn improve the team’s efficacy and efficiency * Develop graphs, reports, and presentations of data trending results as requested, using SQL and Excel * Generate routine and ad hoc reports, evaluating for accuracy

* IntrinsiQ Specialty Solutions, a part of AmerisourceBergen - ranked No. 12 on the Fortune 500 list, is the leading provider of electronic health records, practice financial management solutions, and pharmaceutical analytics in the independent physician specialty market. They provide software solutions to over 6,000 specialty physicians across the United States and provide analytic services to the majority of major pharmaceutical and biotech companies with specialty drug products.Utilizing real-world market intelligence, IntrinsiQ Specialty Solutions transforms complex healthcare data into actionable business intelligence that healthcare stakeholders use to enhance overall patient care and create efficiencies within their particular business.