* Process Development Business Analyst * Analysis of complex requirements, optimization and enhancement of the configuration, features and functionalities, UI Design * Acting as an architect to optimize the system and business process flows and increase the effectiveness and integrity of system modules * Working with Development team and Solution Architects to design architecture * Planning and auditing Quality Assurance (QA), User Acceptance Test (UAT) & Performance Testing, In-depth diagnosis of high priority problems * Writing automated test cases with UFT and Selenium * Projects; * Problem Management and related processes (Root Cause Analysis, Action Tickets) * User and Operational Incident Management * HR Recruitment and Training Management * Demand and Requirement Management

* Managed products and software development teams as a servant leader * Worked to increase team efficiency, and provide motivation and guidance for process improvement * Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices. * Determining and managing tasks, issues, risks, and action items. * Scheduling and facilitating scrum events, meetings, and decision-making processes * Analyzing and to resolve conflict

* Responsible from different domain products * Accountable for the product success considering the business value for the consumer and the company (ROI) * Developed long-term business strategy by using customer feedback to identify necessary process improvements. * Accountable for managing product strategy, backlog and prioritization * Responsible from requirement gathering and preparation of User Stories * Project planning, Communication and Stakeholder management * Dependency management with other product teams * Monitoring and tracking of project KPIs, timeline & reporting * Training and mentoring team members and stakeholders