Managed a team of Business Development professionals whose overall goal was to build long term strategic partnerships and grow revenue with existing global clients across FMCG and non-FMCG industries. My team expanded and created new relationships and opportunities across client organizations by pushing to understand the challenges they faced and delivering consultative solutions and services that gave them clearer paths to success.

Renewed and grew contracts with existing B2C and B2B clients whose overall spend and engagement with Euromonitor was stagnant. Uncovered opportunities across client organizations to leverage syndicated and custom research solutions to support business planning and strategic decision-making.

Responsible for negotiating and transacting membership renewals across a group of 120 member institutions. Cultivated working relationships with senior sales leaders to provide customized, targeted and timely delivery of research products and services to solve their sales organization challenges.•Partnered with sales leaders to identify their strategic sales issues and implement best practice strategies to improve performance.•Educated member organizations on emerging sales trends and solutions to enable them to stay ahead of their competitors.•Monitored member needs and communicated with internal research partners to spur product and service innovations to increase customer satisfaction.

Partnered with Account Director to deliver high quality service to new and existing members and support membership renewal process.•Developed service and renewal strategies to optimize portfolio outcomes.•Delivered tailored presentations to members to teach them to effectively and proactively use research and services to improve productivity.•Recruited sales leaders and staff to Annual Executive Retreats and Staff Meetings•Promoted to Account Director ahead of peers after 11 months in seat.

Supported account team’s member service and retention efforts by providing a range of critical administrative activities.•Scheduled phone and live business meetings with senior executives at member organizations.•Prepared company information and background for all scheduled activities. •Responsible for maintaining member data in Siebel Customer Relationship Management system.