Research Assistant for the Department of Learning in Engineering (A2IC)Write briefs and summaries of research projects for public circulationCurrent research topics: engineering and sciences education-Active learning-Scholarship of Teaching and Learning method (SoTL)-Assessment of Quality in Engineering Education

Performed duties: -Document translation (English-Spanish-English). -Student assistance-School website management-information and bibliography gathering-Schedule management-ResearchCoordinator:-Book: School of Engineering and Sciences, 100 years after the first Head of School -School of Engineering ans Sciences website renewal-Units mobility-OthersSecretary of School Council-Transcription of Student Council minutes.-Take attendance

Performed duties: -To assist undergraduate, graduate and exchange students in English and Spanish in every inquiry or issue they had related to language courses. - In charge of the preparation of certificates regarding language courses and document translation in English and Spanish.- General administrative support to teachers and Language Department. - "English Corner" project creation and management. - Teacher recruiting support.- CODICE test management support.

Translation and research of technical/legal phraseology depending on text, review and proofreading of mother-tongue text. Use of Wordfast CAT tool

Performed duties: Guide phone customers in a vast range of processes regarding cellphone usage. Solve inquiries regarding customers’ cellphone bills and scale complaints to second level when necessary, among others.Developed skills: Teamwork, empathy, ability to work under pressure.