Develop travel articles for blogs and tourism content websites to promote destinations around the world. Experienced in creative writing, ad copy, photo, video, and audio production. Blogger, V-Logger, P-Logger, and Podcaster. Ongoing contributor to travel review websites and social media tourism hubs. Produced 300+ travel articles and itinerary guides.

* Direct the policies, operations, schedules, training and development of the Tour Management Department by implementing technology solutions, process efficiencies and new levels of quality information and support for 200+ International Tour Managers. Manage operational staff of 12, produce annual corporate meeting events, develop and conduct training programs worldwide, resolve crisis and emergency situations and balance a $3M+ departmental budget. Involved in International tour product development, sales, marketing, and operational excellence. * Show less

Manage International Tour Operations by coordinating itineraries, communicating with vendors, balancing tour expenses and delivering educational and entertaining experience to 500+ passengers annually. Motor Coach, Train, Cruise, and Walking Tour Experience. Travel experience includes 50 US States, 50+ Countries, 500+ Cities on 7 Continents.Primary destinations of Professional Tour Expertise: UK: England, Scotland, Wales, Ireland, Northern IrelandITALY: Rome, Tuscany, Venice, Lakes regionCANADA: Maritimes, Eastern, and Western RockiesUSA: New England, entire East Coast, National Parks, Alaska, Hawaii, Chicago, Seattle, Boston, DC, NYC (licenced)CARIBBEAN & CUBA: Havana, CienfuegosSecondary destinations of Travel & Tour Experience:AUSTRALIA & NEW ZEALANDCHINA & JAPANICELAND & NORWAYSOUTH AMERICA & ANTARCTICASOUTH AFRICA Show less

Meet and exceed personal sales targets by initiating interactions with past guests and prospects who have expressed an interest in taking a Princess cruise. Manage high volume of outbound calls, emails, and social media tools. Build a solid book of business by understanding guests’ travel needs, discussing current promotional options, guiding client decision making with confident vacation choices, completing / servicing bookings, and building long-lasting relationships with customers base.

Managed education and entertainment program marketing, sales, partnerships and operations. Responsible for managing over 100 facilitators, 400 entertainers and 200 vendor partners; while controlling marketing and sales initiatives, cross promotions, budgets and logistics for 30+ programs, resulting in a productive operation generating over $30M annually.Started at Disney's Magic Kingdom as character performer and puppeteer. Promoted to Opening Entertainment Team at Disney's Animal Kingdom. Involved with Disney's Adult Education Tours, Youth Education Series (Y.E.S.) and Magic Music Days. Show less

Conduct evening courses in Geography and Supervisory Management for the Tourism and Hospitality College.