John Pentsa

John Pentsa Email and Phone Number

Production Support Analyst @ Mandalay Technologies
australia

John Pentsa's Contact Details

John Pentsa personal email

n/a

John Pentsa's Current Company Details

mandalaytechnologies.com.au

Mandalay Technologies

Production Support Analyst
australia
Employees:
40
Industry:
Computer Software
I have recently been employed as a GCC Unix Engineer at Acuative Corporation, Strongsville, Ohio. I have been working at Acuative for 13 months, since October 26th 2015 supporting multiple Unix, Linux and Windows operating systems. I was one of two Unix/Linux engineers who supported pharmacies for Delhaize America and Food Lion. We supported approximately 700-800 Unix, Linux and Windows servers in total. The operating systems included: Redhat, SuSE, AIX, Windows 2012 and Centos.

John Pentsa Work Experience

  • mandalaytechnologies.com.au
    Gcc Unix Engineer
    Acuative Oct 15 - Nov 16 · 1 yr 1 mo
    Fairfield, New Jersey, United States
    * The tasks I do on a daily basis are: * Supporting Unix and Linux Servers (AIX/SuSE/Centos/Redhat) * Reinstalling IBM Middleware applications, eg. MQ * Managing CIMC servers. * Managing Windows Hyper V Servers * Commonly utilizing Cisco Networks, Switches, Routers and Firewalls (ISE and Infoblox) * Remotely working with Crosscom Vendors to support servers with known hardware issues. * Engaging with customers to ensure applications are running correctly.
  • mandalaytechnologies.com.au
    Middleware Support Specialist
    Rogers Communications Jun 13 - Aug 13 · 2 mos
    Toronto, Ontario, Canada
    * Supported Oracle's Weblogic Application on multiple Unix / Linux servers (Redhat and Centos). * Utilized Promox "Open Source Cloud Software". * Rebuilt Redhat, Centos servers as part of my role was a Linux System Administrator * Engaged in multiple projects to upgrade weblogic, linux servers and oracle databases. * Monitored servers with Open Source software tools such as: Nagios, HP Diagnostic Tools and system logs. * Perl, PHP, Shell scripting was used to enhance websites * SQL Developer was used to monitor and commit database changes.
  • mandalaytechnologies.com.au
    Production Support Analyst
    Mandalay Technologies May 18 - Present · 6 yrs 9 mos
    Australia
  • mandalaytechnologies.com.au
    Technical Analyst
    Telstra Jun 11 - Mar 13 · 1 yr 9 mos
    Australia
    * Responsibilities: * Managed Telstra’s Cloud Platforms (Project Silver Lining and Auto Inf), which both consisted of * BMC Cloud Technologies * Developed Patching Repositories for Telstra’s Release Distribution Enhancement Activation Network * Activated New Customers on our supported platforms * Established Conferences between international vendors * Organized Team Meeting Technical Briefs * Supported the Proactive Universal Management Application and Blackhawk platforms * Achievements: * Driven vendors to provide solutions to platform issues * Negotiated with engineering teams to enhance platform performance and capacity * Developed and implemented upgrades to systems using change processes * Created analytical reports for monitoring our supported platforms
  • mandalaytechnologies.com.au
    Tier 3 Customer Service And Support
    Time Warner Cable Jun 11 - Mar 13 · 1 yr 9 mos
    Town Of Stamford, Connecticut, United States
    Canton and Garfield Heights) USA Tier 3 Customer Service Support (Nov 7th 2014 – Feb 3rd 2015) It was an awesome experience to work at TWC. I have passed all security background checks to work in the United States. I had worked supporting customers with issues with phone, cable TV and phone services. I worked with the ICOMS billing system, Advanced Agent Desktop Application and Avaya Phone software. This was my first IT position in the USA. I wanted to move to another role which could utilize my IT skills to be more aligned with my career experience although in order to have achieved this I would have had to move to Columbus, Ohio as it was the closest location with available positions. I no longer work at TWC as I have decided to stay in the Cleveland/Akron area to search for more IT professional careers aligned to my career and that would allow me to advance rather than move to Columbus, OH.
  • mandalaytechnologies.com.au
    Storage Specialist
    Telstra Jun 07 - Jul 11 · 4 yrs 1 mo
    Australia
    * Responsibilities: * Managed Netapp Filers utilizing the Data On Tap File System (D.O.T 6.5 to 7.3.3P3 Filers and Nearstores) * Supported Symantec Veritas NetBackup Servers and Client Upgrades (NetBackup Versions 5.1 to 6.5.6) * Maintained Multiple Operating Systems for a feet of servers (Redhat Linux 3,5 and Solaris 7,8,9,10) * Achievements: * Developed Tools, websites and scripts to reduce manual labour and enhance accuracy of data * Automated Backup Reports to team members and management

John Pentsa Education

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Frequently Asked Questions about John Pentsa

What company does John Pentsa work for?

John Pentsa works for Mandalay Technologies

What is John Pentsa's role in his/her workplace?

John Pentsa's role in his/her workplace is Production Support Analyst.

Which industry does John Pentsa work in currently?

John Pentsa works in the industry Computer Software.

What is John Pentsa's email address?

John Pentsa's email address is jpentsa@mandalay-ms.com

What schools did John Pentsa attend?

John Pentsa attended College Of Tourism & Hospitality (Cotah) Brisbane, College Of Tourism & Hospitality (Cotah) Brisbane. and Southbank Institute, Brisbane (Australia).

Who are John Pentsa's colleagues?

John Pentsa's colleagues are Rhys Williams, Rhys Williams, Jay Tan, Jay Tan, Rosemary Black, Rosemary Black, David Miller, David Miller, Gareth Hall, Gareth Hall, and Jason Hall. and Daniel Spindler.

Who are John Pentsa's peers at other companies?

John Pentsa's peers at other companies are Anton Nikolaiev, Tanaya Bambulkar, Kanstantsin Kavaliou, Nikolay Khoroshevskiy, Kristin Mock, and Manish Sharma. and Sheldean Clarke. John Pentsa's peers at other companies are Anton Nikolaiev, Tanaya Bambulkar, Kanstantsin Kavaliou, Nikolay Khoroshevskiy, Kristin Mock, and Manish Sharma. and Sheldean Clarke.