Met and exceeded goals for production, waste, and plant uptime by building collaborative relationships across shift of up to 50 people. Created a Shift Handoff Book with updated contact information, overtime tracking and work instructions on AS400, as well as policies for write ups, safety, attendance and emergency procedures. Maintain plant maintenance and housekeeping utilizing 5S. Assisted throughout the transition to Zero landfill certification. Utilize Excel to track and improve shift attendance. Approved payroll utilizing Kronos system. Re-established an evaluation process for operator improvement. Show less

Met monthly sales quotas by working with customers to ascertain the best plan for their needs. Attended Customer Service Expert Training. Skilled at handling customer escalations, listening and working together to resolve issues.

* Stock Management * Fleet Maintenance * Organization * Distribution of Inventory to Job Sites

Supervised between 10 and 15 people between two areas of the plant on 8- and 12-hour shifts. Managed with a hands-on collaborative approach, building relationships with operators and technicians to improve shift production. Managed a 25% increase in uptime on 3rd shift without changing personnel or resources. Created monthly evaluation system based on production numbers and attendance to bring data into a subjective process. Developed tracking spreadsheet for daily production numbers to evaluate production operators and machine efficiencies to establish historical data. Implemented and oversaw yarn color and yarn quality changeovers as well as rug pattern changeovers for the weaving and extrusion areas. Forklift Certified on both sit down and stand up forklifts and motorized pallet jack to serve as a backup for material handling needs. Show less