João Sustelo

João Sustelo Email and Phone Number

Head Hunting | Business Development | 360º Recruitment | Global Talent Sourcing | Market Intelligence @ XcellenTalent International Recruitment Company

João Sustelo's Current Company Details

Xcellentalent International Recruitment Company

Head Hunting | Business Development | 360º Recruitment | Global Talent Sourcing | Market Intelligence

João Sustelo Work Experience Details

  • Head Of Business Development And International Recruitment
    Lisbon, Portugal
  • Content Creator & Social Media Manager
    Prisma Collaborative Information Platform ['May 2020', 'Present']
    Portugal
    Role: Interviewer, content creator and producer. Social media management and marketing in Facebook, Instagram for contents. Skills: active listening, unbiased approach, and open-minded mindset to create engaging interviews for the audience. High cultural awareness and research-driven approach to topics. Evidence based approach to research. Social media polls and feedback., SEO and google analytics. Video editing.
  • Digital Co-Working & Co-Living Consultant For Rural Communities
    Novos Povoadores ['Apr 2020', 'Jul 2021']
    Remote
    Mediator between companies, employees and institutional investors for temporary and permanent relocation and integration in sustainable communities. Business development and networking.
  • Forex And Money Markets Investigations Officer
    Bnp Paribas Cib ['Oct 2019', 'May 2020']
    Lisbon, Portugal
    Payment incidents management (with SWIFT message system) of all Foreign Exchange, Precious Metal and Money Market transactions. Administrative and accounting management of all operations regarding FXMM. Settling of the transactions booked by the Traders and Salesmen of trading rooms. Identify potential operational risks and escalate accordingly to the surrounding BO teams and/or their management.ROLE AND RESPONSIBILITIES Make sure the treatment of payment incidents and interest… Show more Payment incidents management (with SWIFT message system) of all Foreign Exchange, Precious Metal and Money Market transactions. Administrative and accounting management of all operations regarding FXMM. Settling of the transactions booked by the Traders and Salesmen of trading rooms. Identify potential operational risks and escalate accordingly to the surrounding BO teams and/or their management.ROLE AND RESPONSIBILITIES Make sure the treatment of payment incidents and interest claims processes are handled in a timely manner until they are fully resolved. Analyze and escalate to the management incidents involving a major operational failure, in the context of minimizing operational risk. Resolve queries and issues in relation to the relevant departments; understand the importance of effective escalation. Understand the principles of financial transactions, methods of payments and potential settlement/delivery issues. Make sure processes are performed according to procedures and taking into account financial, operational, legal and regulatory risk framework. Make sure settlements are done according to Risk and Compliance Group. Make sure settlements are done taking into consideration cut-off times and Liquidity Treasury constraints when required. Perform all tasks with a client focus mindset: identify issues and improve the services offered to clients, assist them to meet their needs, improve communications between the bank and its clients, be open-minded and work towards the satisfaction of the clients. Maintain efficient and close working relationships with all key worldwide internal and external contacts: Correspondent Banks, overseas BNPP Branches, Global Markets & ALM Treasury Front Office, Operations team. Responsible on a daily for reporting the status of controls and remaining operational risk on the scope of responsibility. Formalization of team procedures, contribution to improve team efficiency, operational processes, IT functionalities. Show less
  • At Home Technical Advisor
    Manpowergroup Solutions ['Jul 2018', 'Oct 2019']
    Home
    Skills: Create a customer-friendly experience that meets the standards of excellence of a premium brand; customer orientation; results orientation; expert and advanced knowledge of a leading worldwide electronic product; negotiation capacity / commercial and intercultural mediation; positive and optimistic approach to problem solving; analytical and process-oriented approach; passion for the product; real desire to help people; excellent autonomy and control of IT.

João Sustelo Education Details

  • Universidade De Évora
    Not Finished / On Hold 1998 - 2010
  • Nova School Of Business And Economics
    Bootcamp And Inovation Sprint 2017 - 2017
  • João Sem Medo Center For Entrepreneurship
    Entrepreneurship/Entrepreneurial Studies 2013 - 2013
  • Ies - Social Entrepreneurship Institute
    Workshop 2012 - 2012
  • Vale Da Lama Permaculture Institute
    Pdc - Permaculture Design Course 2011 - 2011
  • Vale Da Lama Permaculture Institute
    Internship 2011 - 2011
  • Centro Dramático De Évora
    Acting 2001 - 2003
  • Escola Secundária Anselmo De Andrade
    Highschool 1992 - 1998

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Frequently Asked Questions about João Sustelo

What company does João Sustelo work for?

João Sustelo works for Xcellentalent International Recruitment Company

What is João Sustelo's role in his/her workplace?

João Sustelo's role in his/her workplace is Head Hunting | Business Development | 360º Recruitment | Global Talent Sourcing | Market Intelligence.