- Current position is responsible for coordinating high severity incidents to completion and performing post-analysis - Positions held: Taxpay Specialist, Operations Service Center Specialist, Technical Writer, Enterprise Support Service Desk Analyst, Enterprise Support Overnight Incident Management Analyst, IT Operations Web Engineer and IT Support Analyst- Updated Enterprise Support documentation, including KCS articles and training.- Worked with Third Level IT groups, CDC and ITOC to quickly resolve issues across all platforms reported to or identified by ES Overnight Support.- Coordinated Red Team calls and Releases during overnight shifts.- Identified reoccuring issues and process improvements, including writing CRs, PM tickets and Support communications for management.- Worked with HRS Web Management Analysts to create logos and icons, write scripts and update style sheets for increased functionality on procedure sites.- Founded and lead the WMCA team to increase web design knowledge andconsistency within our department.

- Positions held: Script Supervisor, Assistant First Director, Producer, Script and Web Copy Editor, also learned to fill in for any crew member during absence.- Assisted directors during pre-production, production and post-production.- Edited scripts, contracts and web site copy, and updated company web site.- Managed timing, script supervision and details of all film shoots.- Organized all location arrangements and interviews.- Secured funding and provided research for all film projects.- Hired and managed the Production Artist and Production Photographer.

- Assisted Geo-Sciences professors with maintaining web sites - Provided technical advisement for both computer software and hardware issues - Purchased, installed and provided maintenance for department software and peripheral devices

- Positions held on a freelance basis: Junior Web Designer, Junior Graphic Designer, Usability Analyst and User Experience Designer - Created graphics and web sites for smaller Ohda-chan clients - Worked with M2M clients to determine layout, graphics, copy, navigation and overall user experience of web sites - Performed usability analysis and quality assurance on web sites as requested

Positions held include department and night management, advertising copy writer, management intern, and participated in 2 major commercial campaigns.Created all ancillary copy for the Advertising department as a copy writer.Developed an archiving system for advertising deliverables.