As Director of Business Development and Marketing, I lead the strategic planning and execution of initiatives to expand patient-centric care management services across Chicagoland. A key aspect of my role involves overseeing the Direct Contracting Entity (DCE) Medicare Quality Initiative, which advances value-based care models. I also manage preferred provider networks and establish strategic partnerships with Illinois’ top-ranked hospital for acute and post-acute care.I shape our brand identity, optimize digital platforms, including our website, and leverage tools like social media and CRM systems to drive engagement, growth, and revenue. My responsibilities include negotiating business agreements, conducting comprehensive market analyses, and managing RFP and RFI processes to strengthen our market position and accelerate revenue growth.With specialized expertise in Home Health Agencies, Healthcare Operations, Negotiation, Relationship Management, Market Planning, and Sales & Marketing, I remain committed to advancing our mission of delivering superior, patient-focused care solutions.

Hinduja Global Solutions excels in providing innovative customer contact solutions which include customer care , product support, sales ,order taking, analytics and market research, fulfillment, back office processing, and social media management. From a global network of delivery centers; operating in 6 countries, employing 16000+ professionals supporting over 100 global blue chip clients.

Developed and analyzed marketing, sales strategies, which built brand awareness, identified client both internally and externally to ensure bottom line results were obtain.

Developed lead generation programs and managed an inside sales team of 5 which developed qualified sales leads, conducted market research that supported outside sales force.

Conducted cold calling, research, and market analysis and weekly reporting.Recognized for performance and within 3 months promoted to Manager of Business Development