Promoted to lead remote operations and regional management teams. Planned, organized, directed, and controlled the day-to-day activities of the Operations function. Devised and implemented operational strategies in alignment with overarching organizational objectives. Opened nine offices, recruited leaders, and trained teams. Managed staff of eight professionals – technology managers, operations managers, and federal/state compliance staff.

Progressed through increasing scope of accountability ultimately oversaw workforce recruiting, training, and operations across all locations. Supported opening of new offices throughout the United States. Develop weekly revenue and staffing forecasts. Provided reporting to executive leadership and finance teams. Managed $7M P&L.

Reported directly to CEO and supported significant organization growth from $12M - $40M. Provided strategic direction for company’s operations departments to ensure end to end customer satisfaction. Crafted, communicated, and executed strategic plans to drive performance and profitability; accountable for achieving company and client financial targets. Directed team of 800 total resources, across multiple locations, in all aspects of business operations which included, customer service delivery, operational excellence programs and human resource functions. Recruited, motivated, developed and ensured retention of highly skilled professionals to deliver quality services to drive business growth. Represented company's Operations function at quarterly Board of Directors meetings. Planned and administered $40M P&L. Show less

Promoted to executive management team accountable for developing strategic plans to attain profitability, company business objectives, and client satisfaction. Provided strategic direction to organization's Operations, IT and Client Service functions across 13 locations in the U.S. and Canada. Developed and executed plans to meet revenue targets and profitability. Directed team of 2,000+ resources in all aspects of business operations. Defined and administered individual and team goals. Recruited key leadership roles. Managed $22M annual operating budget. Show less

Dedicated to developing and enhancing our priority strategy of our people and culture. Responsible for developing and executing talent strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.

Executive Vice President of Operations Provide leadership and create a shared vision for the organization. Drive growth, profitability and business innovation through a combined focus on teamwork, talent development and mergers/acquisitions. Identify solutions to streamline processes and leverage talent across the organization. Connect employees with the corporate vision by enhancing corporate-wide communication, improving culture and identifying intrinsic rewards. Lead an organization comprised of 12 firms and 9 practice areas as well as Information Technology, Human Resources, Operations, Marketing and Business Development. Manage $70M P&L. Key Achievements:  - Led the company through five acquisitions in one year, expanding services to include full-service engineering and environmental branding; increasing company revenue to $80M annually  - Developed and implemented company-wide incentive compensation program designed to align individual/team performance with organizational priorities 

Executive Vice President of Operations Provide leadership and create a shared vision for the organization. Drive growth, profitability and business innovation through a combined focus on teamwork, talent development and mergers/acquisitions. Identify solutions to streamline processes and leverage talent across the organization. Connect employees with the corporate vision by enhancing corporate-wide communication, improving culture and identifying intrinsic rewards. Lead an organization comprised of 12 firms and 9 practice areas as well as Information Technology, Human Resources, Operations, Marketing and Business Development. Manage $70M P&L. Key Achievements:  - Led the company through five acquisitions in one year, expanding services to include full-service engineering and environmental branding; increasing company revenue to $80M annually  - Developed and implemented company-wide incentive compensation program designed to align individual/team performance with organizational priorities 