As a QA Lead for Truepad, LLC, I have worked extensively with Product, Tech and Support teams to identify, gather and analyze requirements and ensure quality deliverables of all our products. Truepad has both consumer and agent facing tools and apps (Web, HTML5, iOS Android).I also planned and executed our site migration testing when our codebase was updated from MVC to React. We use Microsoft Visual Studio for SCRUM and Microsoft Test Case manager for test cases.I have worked with the marketing team and Google Analytics to ensure the required tracking is implemented. I have consolidated and reported feedback received from User Testing tests.

Worked with multiple non-profits to gather, prioritize and road map feature sets in Trello.

As a Business Analyst for over 5 years at Apple Bakery Machinery Pvt., Ltd, my focus was to implement various business optimization projects and reporting tools to improve efficiency, reduce costs and maximize profits by automating out dated manual processes. I have scoped, designed and implemented Data Warehousing, CRM system and Business Intelligence reporting framework for sales, technical and admin departments.

As a team leader for the SMS team at Mauj Mobile, I have worked closely with key clients to gather and document requirements, integrate and run their shortcodes on our platform. I have also worked on the SMS gateway architecture to maintain, enhance and add features/modules as required by the industry and various clients.