• Management of 62 Outpatient Wound Care Centers for hospitals in PA, NJ, MD• Designed and implemented business strategies that grew new patient volumes 6% year over year.• Oversight of all quality metrics and patient outcome reporting, and management of BI reporting tools to track all operational metrics.• Oversight of all market trends and analytics to increase market share.• Retained 97% of partner contracts through strong partner relationships.• Grew hospital partner contributions margins an average of 10%.• Oversight of 7 division leaders

• Management of 30 Outpatient Wound Care Centers for hospitals in PA, NJ, MD• Project Management services to implement Wound Care service line to new hospital customers• Negotiate and manage contractual agreements between company and hospital customers• Oversight of financial, operational and clinical performance at each hospital center• Negotiate and manage physician contracts and physician practice• Management of strategic growth across 17 accounts through focused strategies, marketing and community outreach resulting in increased growth in New Patients across assigned territory• Forecast and manage multimillion dollar budgets for company and hospital customers

• Managed a new vein care product service line.• Oversaw the innovations implementation team from product creation to implementation, with continued monitoring and operational process improvement.• Developed materials to support field deployment and new product sales, as well as all clinical and regulatory requirements for new service lines.• Managed revenue cycle requirements including developing pre-treatment review packets.• Oversaw all quality metrics and patient outcome reporting, and created BI reporting tools to track new service line business metrics.• Ensured headcount levels met demands by monitoring staffing initiatives, identifying, recruiting and interviewing top talent, terminating under-performers, and coordinating manpower to drive workflow.• Collaborated with cross-functional corporate clients, media contacts, customers, and vendors to communicate insights for advancing shared organizational goals.

• Reduced portfolio staff cost 15%, increased EBITDA 25%, and improved zone wide by an average of 5%-10%.• Retained 95% of partner contracts through strong partner relationship cultivation.• Grew hospital partner contribution margins from $225K to $2.5M resulting from program success.• Mentored and trained new AVP's for the organization to help streamline the induction process.• Appointed as zone trainer for Sales Logix software functionality.• Implemented new products/processes, created new vein care service line, and gained field staff buy-in for rollout.• Sustained a strong financial performance for the company and hospital partners, and program retention KPI's.• Managed 17 strategic outpatient wound care center hospital accounts in North and South Carolinas, and Georgia.• Directed all strategies, marketing and community outreach initiatives, realizing increased new patient growth across assigned territory.

• Oversaw the build out and completion of a 3,600-squart foot wound care and hyperbaric center to open within 120 days of hire, and mitigated operational risks by ensuring all regulatory measures were in compliance.• Managed strategic program growth and development through inpatient marketing and community outreach.• Oversaw daily operations including budgeting, revenue and cost management, reimbursement, quality management, performance improvement, marketing and community education and HR management.

• Increased sales 60% within first 6 months of tenure, as well as market visibility• Developed new vendor partnerships to decrease costs, while maintaining quality.• Offset increasing senior living home expenses by educating prospects on benefits and true costing practices.• Accomplished sales targets by executing complete sales cycle process from prospecting, pre-qualifying/lead generation, pipeline development, networking and cold calling through profitable contract negotiations and close.

• Initiated the charitable status in South Carolina, and enrolled palliative care program in the Medicare program.Hospice Care of South Carolina | Spartanburg, SC | 2008-2010Director of Volunteers/Communications• Created a volunteer program to assist statewide patients, thus realizing $350K in volunteer labor for patients.• Doubled the size of the volunteer program across 46 counties in first year of tenure.• Doubled the volume for Katherine's Camp-Bereavement Camp, and created a dedicated curriculum• Increased SSG YOY by greater than 10% annually throughout entire tenure.• Retained qualified and trained volunteers by creating rigorous screening and training programs for all volunteers.• Managed volunteer and communications departments including staff oversight, budgets, marketing of volunteer department, all PR for the organization and website, magazine, newsletter, community events and 200+ volunteers spanning 23 South Carolinian counties.