Improve customer activation and usage, thereby increasing revenue and reducing attrition. -Increase revenue by 10% per client YoY and reduce attrition by 1% annually. -Manage activity and document communication with clients within each client record. -Develop and maintain a high level of knowledge about Vanco’s products and services. -Share best practices between clients to encourage improved utilization of products and services and to reinforce the value that we bring to our clients. -Provide feedback to the various internal teams to help drive new solutions, create more effective marketing tools, and improve current solutions.

* B2B sales speaking to C-Level executives to provide Digital River's value proposition. -Create and execute against a territory plan for prospective enterprise accounts. -Collaborate with multiple departments throughout the company to plan and implement scheduled introductory calls/meetings- departments including legal, finance, marketing, sales engineers, and more -Attend 1-2 tradeshows per quarter to make new connections within my vertical -Ability to be detail oriented and have organizational skills when preparing for tradeshow events and webex online demos -Contribute individually to the team targets, achieving a high level of customer satisfaction and quota attainment. -Demonstrate a professional, customer centric approach during all customer interactions. -Strategically execute outbound prospecting and marketing for tradeshow prospects within the digital/software vertical. For example, drip campaigns via marketo and salesforce.com (list building and report preparation)