L3 qualified Personal Trainer. Fitness class instructor. Also qualified in pre and post natal training. I help people improve their physical and mental fitness!!

* Having qualified as a personal trainer in August 2016, I worked self-employed throughout Northamptonshire as a Personal Trainer and Fitness Instructor at Wellbeing Fitness, Virgin Active and Queen’s Diamond Jubilee Centre. My responsibilities as a personal trainer included: * Managing a large client portfolio and maintaining exceptional customer service levels * Actively using transferable skills including Sales, account management, customer service and communication to successfully sell personal training packages * Assisting each location in the Health and Safety of customers, including ensuring workspaces were tidy and cleaned regularly * Creating nutrition and exercise plans based on individuals needs * Designing and printing sales collateral to ‘sell’ my personal brand to prospective clients * Proactively approaching and engaging prospective clients in order to generate and warm leads for the businesses

* Having been onboarded as a Graduate Management Trainee at Enterprise, I spent 9 months completing the programme resulting in a promotion to Management Assistant. During my time, I was responsible for: * Managing multiple client accounts to maximise revenue, achieved through the successful maintenance of professional relationships and up-selling products/services * Developing cold leads into new business accounts in order to reach monthly KPI targets, managed through high-quality sales skills and excellent customer service * Invoice creation and management for customers * Assisting management in the running and upkeep of the branch * Providing support to colleagues at other branches and supporting in the running of multiple branches as and when required

* As an account manager for Matrix SCM, my main responsibility was to provide essential support to existing clients by maintaining relationships through good communication. My responsibilities also extended to: * Cross-selling products * Managing a large client-base in order to reach personal and company revenue targets * Generating new leads for the business through telephone call activities and nurturing cold leads into new clients * With the use of organisation and management skills I was able to successfully manage accounts, provide client support daily and maximise sales output Show less