* Worked on Creating an updating universe of legal entities inclusive of internal and external identifiers. * Draft and maintain the new team user documentation. * Reviewed and resolved data exceptions based on established Quality Control rules and procedures

* Drafted and maintained production support & user documentation. * Worked with business and technology partners to document functional requirements and prepare use cases. * Maintained relevant database specs and active databases. * Managed, open vendor incidents to ensure timely resolution, root cause analysis, and defect elimination plans * Prepared preliminary specs for systems enhancements. * Acted as liaison between technical support staff and various other departments to resolve issues. * Participated in annual production disaster recovery exercises. * Performed solution verification and acceptance testing on software enhancements. * Supported investment performance analysis and reporting. * Troubleshot problems with performance calculation, attribution, income characteristics and risk adjusted return.

* Supervised daily accounting operations and processes, including expense adjustment, TIPS and SWAPs. * Identified and resolved work processing issues and streamlined operations by assigning tasks to various people and providing employee cross training. * Assisted in semi-annual & annual audits. * Worked with clients on different procedures and answered questions pertaining to daily workflow, all while providing excellent client service. * Contributed and managed human resources, including employment, termination, performance and salary reviews, and performance improvement plans. * Trained and developed 18 new staff from India and five from Boston. * Assisted management in the implementation of new policies and procedures. * Project: Worked on outsourcing the back office and some of day-to-day activities to India by setting up procedures, training employees, and creating a contingency plan.

* Reviewed Transfer Agent Cap-stock to MCH through RECP. * Adjusted the daily futures variation margin and unrealized gain/loss balances. * Reviewed and verified expense accrual changes or adjustments. * Reconciled changes in long-term interest income to Multicurrency Horizon (MCH) via Accrual book or/and Income * Workbook. * Verified "Miscellaneous Income" postings and retained supporting documentation for postings. * Managed short-term income on MCH * review out of tolerance impacts. * Maintained and confirmed accuracy of funds' Net Asset Values and reported to NASDAQ prior to the deadline.

* Management functions including: Inventory control, merchandising, payroll, personnel management and sales. * Assisting the Store Manager in the operation of the store, and in the direction of the work force. Direct, coordinate, and manage the activities, plans and programs of the immediate staff within the guidelines of authorized Company policies, budgets, laws, and good business ethics. * Managing inventory budgets, select and order new merchandise, liquidate overstocked items and recommend policies designed to maximize profit. * Facilitating the implementation of any new technology and work with the Pharmacy Manager toward success of the operation. * Insuring 100% customer satisfaction.