Jeffrey Crook

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Senior Quality Engineer At General Motors @ General Motors
detroit, michigan, united states

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gm.com

General Motors

Senior Quality Engineer At General Motors
detroit, michigan, united states
Website:
gm.com
Employees:
117126

Jeffrey Crook Work Experience Details

  • gm.com
    Senior Quality Engineer
    General Motors Apr 2018 - Present
    Lansing, Michigan Area
    CHASSIS /ELECTRICAL - Work closely with Production Departments to resolve part quality issues in General Assembly which includes problem solving, contacting suppliers, containing part quality spills line side, issuing problem resolution documentation (SPPS), and facilitating containment activities. ALIGNMENT COORDINATOR - Monitor several vehicle models alignments programs daily to proactively reduce DRR alignment losses. Interact daily with Value Added Assembly (VAA) Suppliers to coordinate changes to 37 separate alignment combinations.
  • gm.com
    Plant Quality Manager / Lean Manufacturing Coordinator
    General Motors Nov 2016 - Apr 2018
    Flint, Mi
    Overseen the plant’s quality activities to ensure Metal Forming Dies and Tooling were meeting or exceeding corporate requirements. Quality assurance activities included developing or revising Die manufacturing processes, performing complete Die audits, problem solving build issues along with implementing corrective actions. LEAN MANUFACTURING COORDINATOR - Salary plant lead providing support in areas of business matrix development, conducting team board review audits, training, and establishing counter measures for non-conforming issues.Key Accomplishments:
  • gm.com
    Quality Launch Engineer & Batch - Hold Manager
    General Motors Apr 2012 - Nov 2016
    Lansing, Mi
    Manage the vehicle launch processes to ensure all deliverables are completed on time and to world class quality standards. Work as the eyes of the customer during vehicle build events to identify quality issues for the complete vehicle. Interact daily with production and engineering departments to address vehicle build issues identified during build events. *Direct Employee Base - 8 to 12.
  • gm.com
    Supplier Action Center Lead & Project Manager
    General Motors Dec 2010 - Apr 2012
    Lake Orion, Mi
    Directed the daily activities of the Supplier Action Center (SAC) which included; containing part quality spills in the assembly process, issuing problem resolution documentation, contacting quality engineers and facilitating containment activities. Managed a third-party source responsible for daily activity in the SAC along with the Enhanced Supplier Engagement Process to sort or re-work non-conforming material.SAC PROJECT MANAGER - Responsible for setting up several SAC areas in Body Shop and General Assembly which included: location selection, construction activities and purchasing measuring equipment.
  • gm.com
    Chemical Process Operator
    Dow Chemical Jul 2010 - Dec 2010
    Midland, Mi
    Operated plant equipment and performed operations related activities as outlined by documented operating procedures in a safe and optimal manner. Daily activities included troubleshooting equipment and tagging out processes for repair, along with performing various safety checks.
  • gm.com
    Senior Process Engineer
    General Motors Nov 2007 - May 2009
    Saginaw, Mi
    Implemented casting processes for both four cylinder and V-8 engine blocks using precision sand casting technology. Worked on developing Production Part Approval Process (PPAP) documentation which included sections; Process Flow Diagrams, Process Failure Mode Event Analysis, Process Control Plans and Measurement System Analysis Studies for several new products.
  • gm.com
    Senior Manufacturing Engineer (Tooling)
    General Motors Apr 2006 - Nov 2007
  • gm.com
    Senior Production Group Leader - Final Assembly
    General Motors May 2004 - Apr 2006
  • gm.com
    Quality Control Group Leader - Supplier Action Center
    General Motors Sep 2001 - Apr 2004
  • gm.com
    Quality Control Engineer
    General Motors Aug 2000 - Sep 2001

Jeffrey Crook Education Details

  • gm.com
    Central Michigan University
    Administration
  • gm.com
    Delta College
    Chemical Process Technology
  • gm.com
    Ferris State University
    Production Management (Minor In Industrial Engineering)
  • gm.com
    Ferris State University
    Technical Drafting & Tool Design

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