Perform quality asurance for loan servicing bankruptcy, payment processing and fee application processes.

Licensed in CA, WA, IA, WI, LA. Engage qualified customers into loan programs (FNMA,FHLMC, FHA, VA and HARP) that meet their needs according to their current situation. Able to approve and lock in rates on the spot, with industry leading turntimes. Loan Depot is the amongst largest consumer direct direct lenders in the nation,and provides a 5 year rate protection guarantee.

Developed business strategies with ownership in efforts to build a marketing and sales force of 60+ financial solutions advisors (FSA).

Underwrote loss mitigation programs (Modifications and Short Sales) in an attempt to reach an agreement between servicer and borrower to regenerate a performing asset or liquidate.

Motiovated and empowered a team of 10 loan officers. Screened files for quality and assimilated directly with underwriting to ensure loans were approved and funded.

Directed a department of up to 100 underwriters, quality control analysts, managers and developers in an audit of complaints submitted by homeowners regarding loss mitigation underwriting decisions performed by Wells Fargo Home Mortgage.