Was a direct employee of Reuters from February 2000 through September 2003. Due to relocation to NC after marrying a 4010 Marine, became an employee of Tekmark contracted to Reuters in the same role for about one year. Our team was responsible for the installation, maintenance, and second level support of Reuter's online media delivery systems and an office network. After about a year break, returned as a Tekmark employee to write training materials about our primary system, the Internet Delivery System, which delivers news articles and pictures in XML and JPG format to online customers and internet portals.

Contracted to IBM as the primary system administrator for four T600 HP systems in AT&T’s production environment. Servers ran middleware such as Connect:Direct and DEC Message Queue. Two servers comprised a Service Guard cluster, and all had RAIDs.

Solely responsible for Dulles' satellite data and image processing center comprising of SUNs, a DEC, PCs, and a SGI on a TCP/IP network. Installed and maintained a firewall, RAIDs, and several servers. Gathered quotes for and recommended hardware and software. Compiled and installed many satellite data processing software packages. Jointly responsible for eight remote sites. Automated tasks by writing C-shell scripts. Ensured smooth transition into the year 2000. Assisted users of the center. Contributed to systems engineering by gathering data and reviewing hardware purchasing plans.

Led the installation of 106 machines, including 48 systems which comprised the development environment and 58 systems which comprised an integration/test enviroment. The machines were of seven different operating system types (Solaris, HP-UX, IRIX, AIX, Digital UNIX, Macintosh, Windows NT), had RAIDs of different configurations (levels 0/1, 0, 3, 5 and eight in fail-over configurations), ran 48 different commercial software packages (HP OpenView, Tivoli, Sybase, etc.), had six different types tape storage units, and utilitzed NIS and NFS automount. Led the maintenance of the integration/test environment and served as backup to the lead maintaining the development environment. Three systems administrators were trained on my team before placement at one of the customer sites. Earned an Individual Achievement Award. Promoted from Systems Analyst to Senior Systems Analyst in March 1997.

Started as a Technical Support Engineer in June 1992.Promoted to Senior Technical Support Engineer in September 1993, and then to Technical Support Manager in December 1993. InterCon Systems made TCP/IP software for Macintosh and IBM PCs such as email, web, file transfer and printing clients.

Completed the printing, backups, monitoring, and basic troubleshooting of the campus’ major computing systems and network, including the Andrew system, a VAX cluster, and an IBM 3083.

Promoted to Cluster Manager in January 1990. Managed campus’ largest public computer laboratory. Interviewed, trained, and reviewed the consultants staffing the campus' public computer labs. Computer Consultant duties included answering questions for the faculty, staff, and students of the university, maintaining the printers, and fixing/reporting hardware malfunctions while working in the campus’ public computer laboratories of Macintoshes, Andrew/UNIX workstations, and IBM PCs. All computers were on a TCP/IP and AFS network.

Streamlined the Portland Technology Development division’s archiving and backup procedures. This was accomplished by evaluating current procedures with the end-users and automating each process by developing and implementing DEC/Ultrix C-shell scripts.

Answered questions for the faculty, staff, and graduate students of the department and troubleshot hardware malfunctions.