Automotive Service Writer Advisor Job Responsibilities:Initiates automotive services and repairs by ascertaining performance problems and services requested.Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.Ascertains automotive problems and services by listening to customer’s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.Develops estimates by costing materials, supplies, and labor.Calculates customer’s payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.Obtains approval signatures and enters RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities and reading manufacturers’ publications.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Human Resources Assistant

Presently As a Human Resources General Clerk responsible for analyzing, developing, coordinating, integrating, and implementing various training and readiness requirements and documentation (to include, but not limited to, mission, METL, on/off-post training, individual/collective/pre-deployment/re-integration training) for over 17,000 Soldiers of the 10th Mountain Division and supported units. Perform a full-range of technical lead duties including planning, coordinating, training, developing, performance- monitoring and counseling. Develop, brief; to obtain Command approval, and implement guidance on operations training and readiness. Establish contacts and coordinate with other staff sections and directorates in order to ensure scope of actions, recommendations, policies, and procedures do not conflict. Schedule, collect data, and attend monthly Training Resource Coordination Meeting (TRCM) with division Deputy Commanding General (Operations), various staff Chiefs, and Garrison Directorates to de-conflict schedules and available training assets. Apply analytical and evaluative techniques to readily deal with a variety of issues or problem situations such as mobilization support and other special projects (training exercise support, etc.). Coordinate with DA, FORSCOM, 10th MTN DIV Senior Leaders, subordinate units and staff officers for information as needed to plan and support special projects. Provide input to and maintain the unit's training calendar to maximize training and support requirements. Accurately forecast and plans training requirements in support of the Mission Essential Task List.Research regulations, guidelines, policies, directives, reports, and other sources of information to ensure following all mandatory training requirements. Experience in the following: Recruitment & selection, Performance management, Learning & development, Succession planning, Compensation and benefits, Human Resources Information Systems and HR data and analytics.

Senior Mechanic responsible for planning, training, trouble shooting mechanical issues, quality assurance and quality checks inspection for all light wheeled vehicles, trailers and generators. Prepare and delegate maintenance training and drivers training for the organization.

Through the use of SAMS-E, I assigned daily work requirements to 10 subordinate Soldiers performing maintenance on 49 Material Handling Vehicles and over 60 wheeled vehicles and power generators. Managed dispatching of all unit vehicles and coordinated with Direct Support Maintenance for opening and closing work orders. Reviewed and prepared readiness reports and managed repair part requisitions and turn-ins.

I supervised five soldiers performing maintenance on 125 Heavy/Light Wheeled vehicles, trailers and power generation equipment. Improved my knowledge on the SAMS-E system reviewing and preparing readiness reports and requisitioning repair parts. Performed additional duties as the unit’s Quality Assurance/Quality Control (QA/QC) and Safety & Security Non-Commissioned Officer.

Support production, operations projects and process improvements. Responsible for performing manufacturing related duties. Assure established Standard Operating Procedures and cGMP’s are followed. Maintain accurate and compliant documentation on all activities.

Night shift security guard and call forwarding center for contracted company.

Cannon Crew Member Field Artillery Supervisor and Ammunition Team Chief. Trained 4-6 Soldiers to prepare for peacekeeping and tactical deployment missions. Responsible for over a million dollars of military equipment and conducting mandatory training and regular maintenance on all assigned equipment.