Jacob Rhoden Email and Phone Number

SFC (Servicing Financial Controls) Operations AnalystPart of the Mortgage Research/Reconciliation team (sub team Suspense and Reversals) dealing with 100's of loans per day, accounting for millions of dollars per day. Utilizing software such as MSP, AES, CWS, idisburse, document direct, and more. • Apart of the Suspense and exceptions team, utilizing financial analysis skills while dealing with 100’s of accounts per day to reverse payments, clear outages while maintaining productivity and client experience. • Lead check printer, Printing/sending out disbursement/corporate/retail checks while mitigating risk as well as clearing the funds via AES (accounting software). Optimized the manual function of this roll to automate and optimize the efficiency. • Lead on Retail Foreclosure account, dealing with SC, VA, NC accounts to clear outages while conducting research and analysis on the flow of the accounts. • Handling Subpoenas for law firms to gather data via research for clients who have requested subpoenas for client experience as well as to mitigate poor performing loans. Developed many spreadsheets, macros, and scripts to create efficiency and to mitigate risk in the day to day mortgage setting.

(30-day temp.)• Create and maintain mortgage loan information in ILS to maintain accuracy and continuity throughout the system• Effectively process consumer and corporate loans in a timely matter to increase internal and external productivity • Utilize effective communication strategies to maintain a clear and efficient chain between clients• Develop loan models to improve accuracy and overall communication for all Shellpoint clients

• Provided accurate and detailed information for financial side of BYG Productions• Responsible for accuracy of the company’s financial statements and created budgets for revenue generation• Provided guidance and advisement in recruiting investors and led financial statements reviews and performed simple audits

• Taught, inspired, and made each individual camper have a great and rememberable summer experience • Responsible for the care of 15+ summer campers, provided leadership in creating camp programs for troubled children• Worked on a leadership team that directed and organized activities for summer camp sessions