Jack Martin

Jack Martin Email and Phone Number

Senior Client Services Specialist At Ians @ IANS
boston, massachusetts, united states

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Jack Martin's Current Company Details

iansresearch.com

Ians

Senior Client Services Specialist At Ians
boston, massachusetts, united states
Website:
iansresearch.com
Employees:
120

Jack Martin Work Experience Details

  • iansresearch.com
    Client Services Specialist
    Ians May 2021 - Present
  • iansresearch.com
    Call Center Specialist
    Massmutual Dec 2018 - May 2021
    Enfield, Connecticut
    I worked in MassMutual's retirement services division in a benefits administration and customer care position. I was responsible for building customer loyalty, educating customers about their pension plan benefits, assisting with retirement planning, complaint resolution, and maximizing customer satisfaction. I provided new hire training including preparing educational and instructional content. This position required excellent communication and public speaking skills, the ability to handle multiple projects in a fast-paced environment, and maintaining a working knowledge of MassMutual pension products and procedures.- February 2020: Recognized with an award from the company for taking the most calls in the month of January - September 2020: Received a bonus for having the largest improvement in average call time from July to August
  • iansresearch.com
    Member And Lead Videographer Of Saint Michael'S College Class Of 2018 Class Gift Committee
    Saint Michael'S College Jan 2018 - May 2018
    Burlington, Vermont Area
    As a member of the Saint Michael's College 2018 Class Gift Committee, I was responsible for helping to develop content that would reach the students of the class of 2018 and convince them to make a donation to the school. One of my largest contributions was making a fundraising video that was attached to the homepage of the giving website. This can be viewed by visiting the link below https://www.givecampus.com/schools/SaintMichaelsCollege/2018-senior-class-gift/?a=1299353#updates
  • iansresearch.com
    Student Caller With The Office Of Annual Giving
    Saint Michael'S College Sep 2015 - Apr 2018
    One Winooski Park, Colchester, Vt 05439
    As a student caller, I worked in an office environment where my job was to call up Saint Michael's alumni and parents of current students, update contact information, and convince them to make a donation to the college.
  • iansresearch.com
    Writer And Editor
    The Defender (Saint Michael'S College Student Newspaper Sep 2016 - Dec 2017
    Burlington, Vermont Area
    As part of my studies, I worked as the Opinions Editor for the Saint Michael's College student newspaper The Defender. The Defender publishes news, features, and lifestyle stories from the campus and has a circulation of over 4,000 students, parents, alumni, faculty, staff, and community members. In addition to writing content for the paper, I was also responsible for designing the final layout of the paper using Adobe Indesign. In the fall of 2017, I was given the additional title of International Editor and took on the added responsibilities of reporting on news from the international community of students and editing op-ed submissions from international students.
  • iansresearch.com
    Production Intern
    Vermont Pbs Sep 2016 - Dec 2016
    204 Ethan Allen Ave, Colchester, Vt 05446
    As a production intern, my responsibilities included in-studio camera work for prerecorded programs and events such as the weekly news show Vermont This Week, and live camera work on events such as the 2016 Vermont Senate and congressional debates. I also worked on-location shoots, editing work with Final Cut Pro, and transcribing programs for the purpose of using the transcript to add subtitles for the hearing impaired.

Jack Martin Education Details

  • iansresearch.com
    Saint Michael'S College
    Communication And Media Studies

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Frequently Asked Questions about Jack Martin

What company does Jack Martin work for?

Jack Martin works for Ians

What is Jack Martin's role in his/her workplace?

Jack Martin's role in his/her workplace is Senior Client Services Specialist At Ians.

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What schools did Jack Martin attend?

Jack Martin attended Saint Michael's College .

What is Jack Martin's role in his/her workplace?

Jack Martin has skills like Writing And Editing For Publication, Newspaper And Magazine Design, Video Editing, Movie Review Writing, Public Speaking, Informational Interviews, Improv, Stage Acting, Collaborative Problem Solving, Collaborative Work, Customer Service, Interviewing, News Writing, Indesign, Feature Writing, Lifestyle Writing, and Research.

Who are Jack Martin's colleagues?

Jack Martin's colleagues are Dorian Wenig, Michael Lespasio, Douglas M., Hailey Nolette, Abigail Hillerich, and Lisa Perdelwitz. and Patrick Prinner.

Who are the industry peers of Jack Martin at other companies?

Jack Martin's peers at other companies are Donna Loffert, Mary Cook, Kirby Hartley, Alyssa Mclaughlin, Vina Afrifa, and Audrey Seifert. and Donald Rice. Jack Martin's peers at other companies are Donna Loffert, Mary Cook, Kirby Hartley, Alyssa Mclaughlin, Vina Afrifa, and Audrey Seifert. and Donald Rice.