Responsibilities: To make sure that the online business is running efficiently and maximizing profits via the said online platform. Improve the operational systems, processes and policies in support of organizations mission -- building a strong online presence. Support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (IT), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Coordinate and monitor the work of various departments involved in planning, designing, development and execution of new products and services. Managing third party relations.