• Produced problem space research deliverables and designed pitch proposals for Worker Clicks• Convinced Summer Hill church stakeholders to update its website look and feel throughout the project lifecycle, by validating wireframes, and prototype with church members. • Pitched a redesign for an innovative mobile banking feature introducing the Vault Bank style guide, detailed research artefacts and a highly interactive onboarding experience.• Redesigned the UI for Kitchen Agent, an app encouraging reduced food wastage for supermarkets and users.• Participated on a design panel critiquing the designs of on 2 Sydney Startups with Product Hunt Sydney with an audience of 50 people• Published design articles on Medium, theuxblog.com and prototypr.io exploring the ideas in wearable technology, the shifts in the design industry and best user research practices.

Named as Australia's 16th Best Place to Work, ansarada is a technology company that delivers secure data rooms for mergers and acquisitions. As a Design Researcher, I worked with the Research Lead to produce artefacts to help the company understand the pain points customers experience during a deal. I also collaborated with interaction designers and developers to test ansarada's new redesign and upcoming features to disrupt how customers run their M&A deals. Achievements:• Contributed towards the monthly research report that highlighted current customer insights• Produced a series of videos showcasing customer insights from usability testing• Advocated the voice of the customer to various key stakeholders in the Product team • Presented a design feature to assist new users with technical requirements at ansarada's internal hackathon• Delivered candidate journey maps to assist People and Culture with their recruitment processMain responsibilities of my role: •Conducted contextual inquiries and interviews to understand ansarada’s future customer base • Created usability testing sessions on prototypes for future product features• Develop stakeholder management skills to advocate for customer's needs• Built an ongoing research practice with the Research Lead

Girl Geeks Sydney is the Sydney chapter of Girl Geek Dinners. The organisation provides a supportive environment for women in technology to share ideas and improve their career development.As part of my scholarship with General Assembly's Opportunity Fund, I consulted for a review of their previous website towards current website conventions.My main responsibilities were: • Conducted an expert review of Girl Geeks website and create a proposed solution to diversify Girl Geeks events • Conducted primary user research through surveys and interviews to understand the needs and concerns of Girl Geek members. s• Assisted and contributed to SheHacks, their Girl Geeks Sydney Hack-a-thon event

Dymocks Online is Australia's leading online bookstore, which specialises in delivering local and international book titles. My responsibilities include:•Solved various troubleshooting problems from the all aspects of the order journey•Organised book orders over the phone•Monitored order progression and payment process•Amended orders and organise cancellations•Resolved delivery disputes with courier to correct delivery•Communicated daily with suppliers, couriers, and online payment systems to solve customer enquiries and delivery problems

Wunderwalk is a travel and technology start up with an app that creates a curated walk based upon your personal interests. It is part of NRMA's Start up accelerator program; recently featured in Conde Nast Traveler as One of Best Travel Apps for 2014My role as UX designer involved a redesign of the Wunderwalk product to communicate its value proposition towards existing and potential travellers. Achievement:• The Wunderwalk app completed a design iteration which included our initial design recommendations. My responsibilities: • Research and analysis into client’s competitors to compare Wunderwalk’s business model• Applied UX research methods to identify user's main needs, behaviours and pains in the travelling process• Brough the client along the design process to communicate the effectiveness of user centred design• Testing existing Wunderwalk app to discover problems areas in functionality• Co-designed new home screen, search functionality and user interfaces to cater for both planned and spontaneous travellers.• Presented final progress report and project recommendations to the client

• Australia's First Recipient of the General Assembly Opportunity FundGeneral Assembly's User Experience Design Immersive is a 10 week immersive program (400 hours) where industry professionals provides the training to implement the user experience design process. In addition to applying this training to real life clients, it also involved exposure and insights from UX industry professionals at companies such as: Atlassian, Google, Optimal Experience, Mobile Experience, Symplicit, Deloitte Digital and Boomworks.The projects conducted through the course covered areas into:• User Research• Ideation: Sketching and Prototyping• Interactivity and Interface Design• Testing and Iteration• Stakeholder and Project Management• Agile and Lean UX methodologies

Chatty Kidz is an education and technology start-up helping improve their children’s learning over geographic distances. Chatty Kids was part of the first round of Telstra Muru D start up accelerator program. During my time at Chatty Kidz, my focus was extending the image library for Chatty Kidz digital assets. I also consulted on the design of web and marketing material for future customers. Responsibilities included:• Designing beta designs of the Chatty Kidz website layout• Designed images for Chatty Kidz's Facebook and Twitter web banners• Provided design feedback on promotional videos and animation use for the website• Designed prototypes on a new brand logo• Researched marketing strategies to entice for family based followers

• Developed an Health and Gaming App for Pedometer Users for the Berg Little Printer, using nodeJS• Researched on speculative projects with Holly for potential creative and business opportunities• Conducting strategies into service design, user scenarios and demography and technology lifecycles.• Technical, administration and graphic support• Graphic Design Visualisations• Website Quality Assurance Testing