Overseeing a team of dynamic employment experts with a strong record of successfully connecting diverse refugee and other newcomer jobseekers to relevant resources and referrals, as well as mentors and hiring managers, to empower and launch them into meaningful employment in the Canadian labour market.

Matching Afghan jobseekers in Canada with opportunities for free mentoring, networking, hiring, coaching and upskilling complemented by relevant resources and employment counselling supports.

Providing an extra layer of employment support specifically targeted to Ukrainian newcomers in Canada through diverse coaching, counselling, upskilling, mentoring, networking, and hiring opportunities.

*Planning and implementing, managing and coordinating employment training programs and services for newcomer adults, including client and employer outreach, program delivery, evaluation, tracking, monitoring and reporting of data across the two programs*Collaborating with other ACCES managers and other external stakeholders, including TD Bank, IKEA, Starbucks, and Rogers Communications*Overseeing HR management activities including recruitment, supervision, performance, staff engagement and training, etc.*Collaborating with Corporate Engagement to align efforts in alumni and industry engagement, as well as service delivery commitments*Ensuring program compliance with funder guidelines and targets*Working closely with internal operations to manage budgets, allocate resources, and approve and track expenditures*Responsible for reports, statistic gathering, and file audits*Supporting site activities and shift rotations to ensure smooth operations*Certified managerial representative on JHSC (Joint Health and Safety Committee)*Member of the EDI Council (Equity, Diversity, and Inclusion)

*In consultation with Director of Services, providing supervision, direction and support to team members in areas of outreach, case management, documentation standards and compliance capitalizing on strong interpersonal, communication, flexibility and time management skills*Responsible for scheduling of staff and program activities, including training cohorts and recruitment events in coordination with the Corporate Engagement team utilizing excellent prioritizing and organizational abilities*Supporting Employer Liaisons and Corporate Engagement team in developing and implementing employer events and other strategies to build relationships between ACCES Employment and employers to create employment opportunities/placements for clients*Reporting on program activities and making recommendations to the Director of Services regarding strategies and activities to improve program administration efficiency and effectiveness: supporting implementation of recommended strategies to help ensure program targets are met/exceeded*Assisting with updating monthly progress reports and data management through MS Office, SharePoint, and iCARE*In consultation with Director of Services, responsible for interviewing, conducting orientation and training of new staff as well as supervision of placement students*Supporting client service excellence for client inquiries and feedback within an empowerment and anti-oppression framework*Liaising with partner organizations in coordinating joint events and activities, including representing ACCES Employment on Kensington-Chinatown Hub*Providing support to the overall activities and objective of site teams, including chairing site meetings*Acting as managerial representative on Joint Health & Safety Committee

*Supporting low-income women with pursuing careers in the customer care sector *Providing participants with industry-recognized certifications*Facilitating Personality Dimensions vocational assessment*Certifying participants in Service Excellence and Canadian Workplace Essentials *Providing job search support and coaching in Employment Ontario Centre as well as in an articulated municipally-funded Employment Essentials program*Motivating participants and preparing them for achieving success in their employment goals*Assisting participants acquire employability skills through workshop facilitations, interviewing simulations, life skills sessions, and resume/cover letter/elevator pitch development*Proven ability to conduct outreach and liaise with numerous community agencies in addition to Toronto Employment and Social Services (TESS) caseworkers at various offices across the city*Conducting engaging and motivating employment-related workshops at the Toronto Public Reference Library*Collaborating with participants to identify strengths and barriers and to develop short-term and long-term goals, as well as concrete action steps, to achieve these objectives and subsequently providing 6 months of post-program support to assist in continued job search as well as job retention through the implementation of broad knowledge of services and supports in Toronto and providing letters of reference*Utilizing excellent interpersonal, time management, and organizational skills, including problem solving and conflict resolution*Demonstrating commitment to principles of equity, inclusion and cultural competency*Engaging in a practice informed by an empowerment and strengths-based perspective *Competent and effective member of an employment-focused team*Strong verbal and written communication skills*Responsible for meeting targets and reporting to TESS utilizing POES*Responsible for reporting using Microsoft CRM and SalesForce

*Liaising with community partners to establish mutually beneficial long term relationships*Coordinating inter-agency collaboration regarding in-house and off-site workshops on employment-related topics*Assisting participants acquire employability skills through computer training, workshop facilitations, interviewing simulations, life skills sessions, and resume/cover letter development*Proven ability to conduct outreach, liaise with numerous TESS caseworkers at various TESS offices as well as more than 10 community partners to establish mutually beneficial long term working relationships*Developing, designing, and delivering more than 10 original PowerPoint presentations to small groups*Collaborating with participants to identify strengths and barriers and to develop short-term and long-term goals, as well as concrete action steps to achieve these objectives*Compiling outcomes and providing monthly reports to Executive Director/management and funders (TESS) through the collection of data and preparation of statistical reports*Providing 6 month post program support to assist in continued job search as well as job retention through the implementation of broad knowledge of services and supports in Toronto and providing letters of reference*Utilizing excellent interpersonal, time management, and organizational skills, including problem solving and conflict resolution*Demonstrating commitment to principles of equity, inclusion and cultural competency*Ability to successfully work independently as program coordinator and also as a member of a team as well as a placement student supervisor in a dynamic environment while organizing time and workload effectively*Managing Essential Pathways to Employment's Facebook page*Strong communication and computer skills using Microsoft Word, Excel, PowerPoint, Google Docs, and POES, in addition to accurate keyboarding and editing skills

*Assisting more than 20 participants in the (PED) Pre-Employment Development program acquire employability skills through computer training, workshop facilitations, interviewing simulations, and CV/cover letter development*Aiding the agency in conducting PED participant follow-up reports, compiling statistics, forging inter-agency partnerships, developing intake/assessment tools*Assisting VAW (Violence Against Women) counsellors in workshop facilitations, composing/delivering effective outreach, writing case notes, writing end of month summary reports*Communicating and working effectively with peers, staff and clients while maintaining objectivity*Microsoft Word, Excel, Google Docs

*Facilitating English language fluency and competency for internationally trained pharmacists*Role-playing and providing instruction/feedback on verbal and non-verbal language*Assisting in computer lab training*Invigilating examinations

*Designing and delivering indoor and outdoor flower arrangements for all seasons and occasions: outdoor planters, centrepieces, thank you/congratulations/birthday flower arrangements, potted plantswww.daisyfloraldesigns.blogspot.com

*Developing and implementing effective lesson plans to engage internationally trained professionals*Evaluating EFL (English as a Foreign Language) proficiency in the four skill areas of speaking/reading/writing/listening *Providing specialized curriculum for foreign engineers targeted to sector-specific needs*Writing reports summarizing learners' language skills and making recommendations for future progress

*Basic Military Officer Qualification (BMOQ) training at Moss Park Armoury and CFB Borden*Weekly parade session with unit (32 Service Battalion)*Military First Aid certification *Graduated BMOQ-1 (Basic Military Officer Qualification 1)

*Educator in SLP (Summer Language Program) for Canadian Francophones*Educator in Academic English program at YUELI (York University English Language Institute) for international students intending to attend North American colleges and universities*Educator in General English program at YUELI (York University English Language Institute) to enhance conversational proficiency while increasing learner confidence and performance*Composing comprehensive and effective lesson plans specific to students' needs and academic goals*Executing effective classroom instruction and facilitation to engage and encourage retention while building confidence and capacity*Composing, preparing and evaluating stimulating original assignments to encourage better comprehension of curriculum and student engagement*Evaluating student progress and successes in the 4 skill areas of speaking/listening/writing/reading*Writing final individualized reports*Ability to team-teach as well as to work independently as an instructor in a diverse dynamic classroom environment

*Educator in LINC (Language Instruction for Newcomers to Canada) program to assist in successful acculturation and settlement of newcomers *Educator in LMLT (Labour Market Language Training) program for pre-employment purposes *Composing comprehensive and effective lesson plans that are dynamic and educational*Executing effective classroom instruction and facilitation for a diverse student population facing unique barriers*Composing, preparing and evaluating stimulating original assignments to encourage better comprehension and retention of curriculum*Evaluating student progress and successes in the 4 skill areas of speaking/listening/writing/reading

*Instructing children and adults in EFL (English as a Foreign Language) using innovative methodology*Team teaching to increase engagement and retention*One-on-one instruction/tutoring*Composing comprehensive lesson plans to educate and motivate*Executing effective classroom instruction*Engaging in extra-curricular activities with students and colleagues while communicating in English and Japanese outside of the classroom