Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue- Ensuring that all sales administration and customer service activities run smoothly- Coaching and managing direct sales team and greater functional team to embed a tailored culture in the devised sales and retention strategy- Providing overall guidance to newly-recruited Sales Representatives- Maintaining accurate records of the total number of sales made, potential andexisting customers, as well as sales employee performance evaluations- Analyzing sales metrics to determine whether current sales strategies are effective Show less

* Provide inspired leadership for a team of 80 * Make important policy, planning, and strategy decisions * Develop, implement and review operational policies and procedures * Assist HR with recruiting when necessary * Help promote a company culture that encourages top performance and high morale * Oversee budgeting, reporting, planning, and auditing * Work with the board of directors to determine values and mission, and plan for short * and long-term goals

* Point of contact for stakeholders including members, suppliers and contractors * Day to day management to ensure the smooth running and timeliness of all * operations within the club * Managing a change process of staff scheduling overhaul system to adapt to new * business needs * Leading the process for a change project; setting up a new in-house cleaning team * 12 members of staff) and ending the terms of the previous agency supplier set up * Procurement management of a TUPE process transitioning department from external to * internal * Assisted with the project management of a facilities renovation * costing $2.5Million by managing stakeholder communications and updating risk register

* Analyse business culture and implement relevant leadership theories and emotional intelligence * techniques to reflect needs * Coach and mentor a team of 18 employees to realise potential and deliver results via group * facilitations, meetings, presentations and 1-2-1 development plans * Project management of business transition from franchise to independent * Devising detailed short, mid and long term sales and retention business strategy using proven * methods based on specific business research * Design of all systems and processes based on core business values and ethos to develop standards * and expectations * Creating a marketing plan incorporating the extended marketing mix; keeping up with market * trends through the introduction of digital marketing including google analytics, social media * marketing and website optimisation tools