* Enthusiastically engaged with visitors and supported their enjoyment of the gallery, giving tours of the exhibitions and aiding their navigation through the building. * Attended and gave feedback to multiple Climavore meetings run at the gallery, a project which aims to transform the food offered at cultural institutions across the UK into a menu that addresses the climate emergency * Actively collaborated with colleagues from other departments to assist with workshops and events. * Composed blog and social media posts which communicated contemporary concepts. Show less

Assisted delivery of up to 600 tests per day (where I was responsible for calculating tests done) in a team of 12. Supported the public with taking tests, where I was responsible for assisting those with autism spectrum disorder and intellectual disabilities.

* Carried out overnight shifts where I responded to calls and messages from students around Manchester * Committed to a mandatory 8-week training course, and dedicated to completing a minimal amount of shifts every semester. I had to be flexible in working last-minute shifts. Advanced my organisational skills through having to balance both my studies and night-shift volunteering * Helped me to build excellent listening and communication skills when conversing with a caller. Since the service is non-directive and non-judgemental, I had to pay close attention to the caller to appropriately reciprocate the chat * Was able to apply my mental-health-related knowledge and skills learnt from my degree in a practical setting * Had to reliably log the outcome of each call using both numerical and qualitative data. * Maintain confidentiality regulations by not discussing any of the call information Show less

* Was part of a three-person team which led the publicity for Manchester Nightline * Took a dynamic role in promoting the organisation. For example, we kept an active social media account, set up stalls at events, produced and handed out flyers and posters, and collaborated with Universities across Manchester * Reliably attended weekly committee meetings to develop future goals * Committed to improving mental health within the student community

* Working independently and occasionally in a team of two in supporting and building relationships with the elderly who suffer from a variety of physical and mental disabilities in Bristol, and to help encourage their independence * Completed an intensive one-week mandatory training course focused on teaching both emotional and physical needs tailored to each individual client * Adopted a friendly and sensitive approach to establish relationships with clients. Good communication was key in continuously evaluating the client's environment to make sure it was sufficient for their needs, as well as making sure their quality of life is as they desire * Progressed the ability to be able to think and act quickly to problems that may arrive, be it physical or emotional Show less

* Worked in an intensive environment with a small team to complete manual work, such as cutting, sanding, and assembling materials for the frame. * Built on the ability to stay calm under pressure, and to be able to react quickly and efficiently when mistakes were made * Developed the ability to handle complaints and queries in a professional manner

* Raised money for my local mind charity to help support people in my community by providing high-quality service in relation to agreed performance targets. * Held the shop in the Shop Manager’s absence, undertaking all appropriate duties to ensure the continued operation of the shop.

* Support young people with autism within their homes or local communities. Help build their independence by taking them out for various activities either independently on in small teams. * Have to be flexible and creative in thinking up activities for the young person. Organisation is paramount when arranging sessions. * Enable them to enjoy a positive, fun experience whilst promoting social inclusion to access everyday opportunities and community participation. * Build essential and relevant relationships. Use communication specific to the young person being supported, liaise with families to arrange ongoing sessions and act as a facilitator, and consistently report to management. * Completed a mandatory training, induction, and shadowing process