Technical Specialist with high degree of proficiency in communicating effectively across a variety of proficiencies. Effective in hands on problem solving for quick repairs through product knowledge and application of analytical and technical skills. Consistently able to deliver complete customer experience reflective in tangible metrics in consumer Sales, and Business Sales revenue.

As a product specialist, I work with new Apple customers and there is much excitement around each of the products. Regardless of the customers usage level of Apple products, the objective is to make owners of Apple products and allow that customer to have an exceptional experience in their journey.

Executive Assistant to Executive Director responsible for all facets of coordination, planning, and implementation of national programs designed to support diabetes camp educators working with children and adolescents living with T1D Educators across the United States. Technical and administrative support are required to manage data analytics. Support Executive Director with multi-project coordination required to meet deadlines and execute successful national programs.

Daily support for the Executive Director of this exceptional national non-profit organization. I am responsible for all things related to daily office administration, communications & technical support and work in tandem with the Director in a project management capacity coordinating the organization's national medical conferences. I oversee data analytics to produce reports and am responsible for the coordination and dissemination of information for the over 100 national camps that serve children and families living with Type 1 diabetes. The camps we serve and support reach over 20,000 American children annually. POC for international traffic seeking resources for education and other available support. Daily office administration utilizing CRM software, some billing, and limited financial responsibility.