* Successfully attended to and solved customer requests * Undertook several advertising projects for consumers * Consistently achieved the highest possible rating for fortnight appraisals

* Provided assistance for commissioning of HVAC systems at on-site Nex Shopping Mall * Conducted installation and maintenance of HVAC control system in office buildings * Conducted testing and troubleshooting of HVAC electrical components and sensors * Completed research project successfully within challenging timeframe * Received a grade A for the assessment of my internship

* Managed full-cycle M&A integrations with SAP (FICO, SD, MM, SCM, PM modules) for various BU * Defined business needs, detailed requirements and project scope for M&A integration with SAP * Developed and tracked workplan with key stakeholders to ensure project key deliverables are met timely * Initiated change management in M&A integrations with governance, compliance, risk and controls in alignment with corporate HQ policy * Presented Business Integration Plan to BU heads and key stakeholders in EXCO meeting * Initiated Lean Six Sigma project to redesign contract renewal process and prevent billing lapses and revenue leakage Show less

* F.T. Industrial Supplies – Process Improvement Executive * Leads key projects like implementation of ERP system migration, part qualification tracking, commodity management and overall cost reduction exercise etc * Leading projects requires skills in managing people, communicating with executives and developing project plans and schedules. * NTU Camp Insinyur (Combined Engineering Schools Orientation Programme) - Business Manager * Interacted and aliased with numerous sponsors * Organized and planned many canvassing events such as SMRT Challenge, Amore Women’s Day out, IRAS Walkathon and many more. * Part of Main Organizing Executive Committee (EXCO) for Chingay Parade 2009 * “Relevant success of projects do not belong to the leader, it owes credits to the leader and his (her) team”

* Sourced and developed projects with suppliers for customized solutions to support customer requirements * Executed benchmarking and drive negotiation * Handled commodity management and drove overall cost reduction plan * Reviewed technical specifications and qualification report during new product development stage * Audited and qualified supplier system and manufacturing processes * Coordinated tight timeline for completing project * Managed key customer R&D sales account Show less

* Provided recommended actions and mentoring to Segment Sponsors and Leaders to promote integration of Lean Six Sigma * Initiated various key Lean Six Sigma projects aimed at cost reduction and improve business excellence for organisation * Led Oracle Netsuite ERP system technical migration and full life-cycle implementation across multiple overseas subsidiaries * Initiated change management process with scalable IT enhancements * Managed IT system daily maintenance and troubleshoot IT system related issues for HQ and overseas subsidiaries Show less

* Manages ERP post-implementation and system integration * Leads project management across cross-functional teams, subcontractors and external vendors in initiating, planning, executing, controlling, reporting and delivery of IT projects * Plans and controls IT cost budget to ensure project cost is kept within approved budget * Reports project management status and key deliverables to various stakeholders, C-level suite and EXCO * Reviews and develops IT roadmaps to achieve continuous improvements in support services and cost savings * Defines IT security policies, procedures and standards to ensure IT audit and security align with business strategy * Defines disaster recovery plan with testing and restoration with business end users * Collaborates with NTUC Club on new IT initiatives and digital transformation. Show less