Ethan Baher Email & Phone Number

Eugene, Oregon, United States

-Developed in-depth product knowledge of a wide variety of high end outdoor hardgoods and softgoods pertaining to hiking, camping, rock climbing, water sports, and snow sports-Refined customer service skills by interacting with dozens of customers daily and taking the time to listen to their needs and matching them with the best products-Made efforts to establish friendly relationships with frequent customers -Wrote blog posts for the website and helped run the company’s instagram account-Facilitated a large number of cash and card sales via POS system-Regularly communicated with customers, coworkers, and brand representatives in person, on the phone, and through email-Ensured customers were compliant with current Covid guidelines

Eugene, Oregon, United States

-Worked behind the bar pouring a large variety of local craft beer for a high volume of patrons at one of Eugene’s most popular and highly regarded breweries-Executed tasks and assisted customers without assistance during opening shifts-Spent substantial time working in a team setting during busy evening shifts where team members had to be able to work together effectively to efficiently help customers, wash dishes, and keep the pub clean-Interacted with customers by answering questions, providing recommendations, initiating conversations, and ensuring all patrons felt welcome and encouraged to come back-Gained knowledge of craft beer varieties through hands on experience, conversations with brewers, and obtaining a cicerone beer server certification-Monitored patrons to ensure all guests were being safe and respectful and deescalated situations when necessary -Ensured the pub was clean at all times and met health and safety standards

Eugene, Oregon Area

-Taught lessons as a Professional Climbing Instructors Association certified instructor. -Monitored patrons to ensure proper safety procedures were being followed.-Set climbing routes on the rock wall to accommodate all skill levels.-Administered top-rope and lead climbing tests. -Worked in a team setting to check out rental gear, file waivers, and assist patrons.