
Esteban Agreda Email and Phone Number
Esteban Agreda's Contact Details
Esteban Agreda work email
- Valid
Esteban Agreda personal email
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Esteban Agreda's Current Company Details

Fedex
- Website:
- fedex.com
- Employees:
- 185027
Esteban Agreda Work Experience Details
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Telecommunications AnalystFedex Express Nov 2016 - PresentPanama City, Panama- Performs trouble/problem resolution and troubleshoots system faults through coordination, testing, and diagnostics.- Implements procedures, schedules, and facilities for periodic preventive maintenance of all system components and for problem tracking.- Functions as second level in technical problem escalation procedure, i.e., performs second level support of application and MUX/network.- Assists with the development and maintenance of the network monitoring and evaluation report process.- Interfaces with network control, operations, and offshore/staff activities.- Assist with projects as assigned by manager.- Performs as focal point for data protection.- Develops and maintains equipment configuration management.
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Enterprise Tech Supp Sr. Analyst - Dell Software SupportDell Nov 2015 - Oct 2016Panamao Resolves customer inquiries and issues on time, professionally and with a positive attitude to achieve customer satisfaction.o Communicate with product specialists and development to report and investigate customer issues.o Proactively anticipate and prevent potential customer issues.o Create knowledgebase articles from resolved issues for future use by customers and internal personnel.
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Ingeniero En TelecomunicacionesCable & Wireless Panama May 2009 - Jun 2015PanamaFebruary 2009 – June 2015 | IT Project management CABLE & WIRELESS Panamá Mobile Support-Mobile device support and Mobile coverage-Manage team of 4 specialists to support corporate clients Smartphone’s (Android and iPhone) -Review and report cases of mobile coverage, arrange meetings with clients and different departments of CWP to create better support procedures.Project Management-Responsible for supporting equipment and services included in the contract with the customer. Perform monthly meetings with the customer to solve any issues and provide feedback to -Recommend improvements to sales and presales team for future projects and contract renewals. -Management of service contracts with suppliers and partners in the project.
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Tech SupportDell Sep 2006 - Mar 2008- Software and hardware troubleshooting for Dell laptops and peripherals.
Esteban Agreda Education Details
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Universidad Latina De PanamáTelecomunications Engineer
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Dell University ProgramDatacenter It Solutions
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Instituto AméricaBchiller En Ciencias
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Start your free trialFrequently Asked Questions about Esteban Agreda
What company does Esteban Agreda work for?
Esteban Agreda works for Fedex
What is Esteban Agreda's role in his/her workplace?
Esteban Agreda's role in his/her workplace is Telecom Analyst At Fedex Express.
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Esteban Agreda's email address is es****@****ell.com
What is Esteban Agreda's direct phone number?
Esteban Agreda's direct phone number is +507661*****
What schools did Esteban Agreda attend?
Esteban Agreda attended Universidad Latina De Panamá, Dell University Program, and Instituto América .
What are some of Esteban Agreda's interests?
Esteban Agreda has interest in Children, Education, Environment, Science And Technology, Human Rights, and Health.
What is Esteban Agreda's role in his/her workplace?
Esteban Agreda has skills like Ip, Telecommunications, Voip, Wireless, Routers, Cisco Technologies, Gsm, Mobile Devices, Network Design, Switches, Project Management, Negotiation, Customer Experience, Customer Satisfaction, Kpi Reports, Kpi Implementation, Customer Support, Windows Server, Data Center, Internet Protocol, Voice Over Ip, Wireless Technologies, Cisco Systems Products, and Networking.
Who are Esteban Agreda's colleagues?
Esteban Agreda's colleagues are Maula Muttaqin, Graham Shelton, Christopher Tate, Denzel Webb, Vikrant Bhola, and Roberto Iriarte. and Hope Femi-Amodu.
Who are the industry peers of Esteban Agreda at other companies?
Esteban Agreda's peers at other companies are David Ariel Guardia, Jonathan Carrillo, Jezer Sclopis Rosas, Cesar Adames, Felix Valoy, and Ernesto Quintero. and Aristides Aguilar. Esteban Agreda's peers at other companies are David Ariel Guardia, Jonathan Carrillo, Jezer Sclopis Rosas, Cesar Adames, Felix Valoy, and Ernesto Quintero. and Aristides Aguilar.