Esteban Agreda

Esteban Agreda Email and Phone Number

Telecom Analyst At Fedex Express @ FedEx
memphis, tennessee, united states

Esteban Agreda's Contact Details

Esteban Agreda work email

Esteban Agreda personal email

n/a

Esteban Agreda phone numbers

Esteban Agreda's Current Company Details

fedex.com

Fedex

Telecom Analyst At Fedex Express
memphis, tennessee, united states
Website:
fedex.com
Employees:
185027

Esteban Agreda Work Experience Details

  • fedex.com
    Technology Services Specialist
    Fedex Jan 2020 - Present
    Panama City, Panamá, Panama
  • fedex.com
    Telecommunications Analyst
    Fedex Express Nov 2016 - Present
    Panama City, Panama
    - Performs trouble/problem resolution and troubleshoots system faults through coordination, testing, and diagnostics.- Implements procedures, schedules, and facilities for periodic preventive maintenance of all system components and for problem tracking.- Functions as second level in technical problem escalation procedure, i.e., performs second level support of application and MUX/network.- Assists with the development and maintenance of the network monitoring and evaluation report process.- Interfaces with network control, operations, and offshore/staff activities.- Assist with projects as assigned by manager.- Performs as focal point for data protection.- Develops and maintains equipment configuration management.
  • fedex.com
    Enterprise Tech Supp Sr. Analyst - Dell Software Support
    Dell Nov 2015 - Oct 2016
    Panama
    o Resolves customer inquiries and issues on time, professionally and with a positive attitude to achieve customer satisfaction.o Communicate with product specialists and development to report and investigate customer issues.o Proactively anticipate and prevent potential customer issues.o Create knowledgebase articles from resolved issues for future use by customers and internal personnel.
  • fedex.com
    Ingeniero En Telecomunicaciones
    Cable & Wireless Panama May 2009 - Jun 2015
    Panama
    February 2009 – June 2015 | IT Project management CABLE & WIRELESS Panamá Mobile Support-Mobile device support and Mobile coverage-Manage team of 4 specialists to support corporate clients Smartphone’s (Android and iPhone) -Review and report cases of mobile coverage, arrange meetings with clients and different departments of CWP to create better support procedures.Project Management-Responsible for supporting equipment and services included in the contract with the customer. Perform monthly meetings with the customer to solve any issues and provide feedback to -Recommend improvements to sales and presales team for future projects and contract renewals. -Management of service contracts with suppliers and partners in the project.
  • fedex.com
    Tech Support
    Dell Sep 2006 - Mar 2008
    - Software and hardware troubleshooting for Dell laptops and peripherals.

Esteban Agreda Education Details

  • fedex.com
    Universidad Latina De Panamá
    Telecomunications Engineer
  • fedex.com
    Dell University Program
    Datacenter It Solutions
  • fedex.com
    Instituto América
    Bchiller En Ciencias

Frequently Asked Questions about Esteban Agreda

What company does Esteban Agreda work for?

Esteban Agreda works for Fedex

What is Esteban Agreda's role in his/her workplace?

Esteban Agreda's role in his/her workplace is Telecom Analyst At Fedex Express.

What is Esteban Agreda's email address?

Esteban Agreda's email address is es****@****ell.com

What is Esteban Agreda's direct phone number?

Esteban Agreda's direct phone number is +507661*****

What schools did Esteban Agreda attend?

Esteban Agreda attended Universidad Latina De Panamá, Dell University Program, and Instituto América .

What are some of Esteban Agreda's interests?

Esteban Agreda has interest in Children, Education, Environment, Science And Technology, Human Rights, and Health.

Who are Esteban Agreda's colleagues?

Esteban Agreda's colleagues are Maula Muttaqin, Graham Shelton, Christopher Tate, Denzel Webb, Vikrant Bhola, and Roberto Iriarte. and Hope Femi-Amodu.

Who are the industry peers of Esteban Agreda at other companies?

Esteban Agreda's peers at other companies are David Ariel Guardia, Jonathan Carrillo, Jezer Sclopis Rosas, Cesar Adames, Felix Valoy, and Ernesto Quintero. and Aristides Aguilar. Esteban Agreda's peers at other companies are David Ariel Guardia, Jonathan Carrillo, Jezer Sclopis Rosas, Cesar Adames, Felix Valoy, and Ernesto Quintero. and Aristides Aguilar.