* Monitor IHS’s network providing specific update, status and performance of all * network components, capacity services etc. * Identify and provide at least first line support on all faults on the IHS network in * accordance with the Company’s standard operating procedure for fault escalation * and management. * Maintain and ensure full compliance with all IHS’s NOC processes and * procedures. * Ensure proper technical documentation of all network events throughout * normal/shift cycle or operations. * Answer all network support related telephone calls and interface with * internal/external customers on operational issues and related network events, using * IHS standard operating procedures. * Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all * customer SLAs are met

An 18 months rigorous training cutting through all the value chains of the group Transport Chaino Focus on truck utilization & due back time on trucks o Drive cost through efficient utilization of distribution o Monitor drivers’ movement on the tracking appo Management of relationship with current sustainability partners of the Division and identification of other external partners/vendors needed to execute company’s sustainability strategy.o Maintain close collaboration and relationship with drivers to ensure the right volumes and daily target are met o Assisted in the conversion process of truck fleet from diesel to LNG in the company’s move to be more environmentally friendly and responsible.o Develop relevant relationships with relevant stakeholders in the division and FMCG/Sustainability sector at large to positively influence workable policy on Sustainability regulation. Show less

* 4months classroom & hands-on training * Ist phase- ITIL, python, Microsoft Automate, * Cybersecurity, Java, JavaScript, Azure fundamentals and Associate level * 2nd phase- Python Advanced, Artificial Intelligence and Neural Language Processing, Machine Learning, Intermediate Machine Learning, Deep Learning * 3rd phase- Powerskills * 4th phase- Project defence( Term customer subscription showing the rate of subscription of a product making using of different model metrics)