Marketing, sales, and execution of accelerated, internship programs for students in industry-leading cities around the world.

* Aided Senior Designers and Architects in the renovation of a commercial showroom and prepared bid set. * Space-planned a commercial restaurant and office space. * Gained the ability to develop purchase orders and refined organizational skills. * Regularly sat in on rep meetings, ordered samples, and familiarized myself with brands and products. * Attended client meetings, laid out and constructed presentation boards and materials.

Avient (GSDI, Harwick & Silcotec) Advanced Dispersions are world-class manufacturers of color and additive dispersions for silicone and thermoset plastics in the Healthcare, Consumer, Aerospace, Automotive and Industrial markets. I supported >600 thermoset pigment & additive customers by leveraging customer centric selling strategies and cross selling skills to push opportunities through a robust sales funnel; responsible for managing existing accounts, as well as developing new customers through cold calling, prospecting and inbound leads. Applying technical aptitude to effectively coach, train and provide leadership to newly hired specialty segment Inside Sales Representatives.

Process, maintain and invoice orders for custom promotional products. Establish and preserve vendor relationships. Capitalize on graphics skills to aid in customer orders as well as prospective business opportunities. Maintain up-to-date industry product knowledge. Create customer solutions with experience, research and intuition.

* Drive the growth of the company by developing the pipeline of new business opportunities * requiring a thorough knowledge of the marketplace and of competitors. Manage and support the acquisition of new projects and project bids. Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs. Evaluate monthly performance by meeting and exceeding a monthly sales goal. Understands clients' needs * I serve as the main point of contact for customers when questions or problems come up in the order process. Build and maintain excellent relationships with colleagues and clients. Travel to visit current customers and prospective clients. Participate in educational opportunities * reading professional publications * maintaining personal networks * participating in professional organizations.

As the Manager of Commercial Operations, I am responsible for the both the Revenue Enablement and Training & Development verticals. We work with executive leadership to identify and solve operational problems and support continuous improvement across the commercial enterprise. My team of four manages complex projects and tools including commercial reporting (PBI & SSRS), compensation, market segmentation, master data, functional onboarding, supplier training, D365, Salesforce and Adaptive administration.

In my role as a Commercial Operations Analyst, my role expanded to include commercial onboarding, Salesforce training and management of one direct report who supports rebate accruals, contract management, and internal approval processes. Manage the Commercial Compensation and Incentive Plans across all business units for both sales and sourcing roles. Onboarding /crossboarding / offboarding lead for commercial roles: functional persona-based instruction, tool access and training. Salesforce Training Lead: Created transition and change management training plan for enterprise go-live in April 2023. Support ongoing training documentation, office hours, and enhancement requests with development team. System Administrator for commercial budgeting software and coach to commercial team on sales forecasting, demand planning, and revenue expectations.

As a Commercial Operations Specialist, I led departmental initiatives, created training tools and monitored processes for effectiveness to solve complex business problems. Managed the Commercial Compensation and Incentive Plans across all BU's as well as on-going and ad-hoc reporting to support Business Development. Served as System Administrator for our commercial budgeting software (Adaptive) and assist with sales forecasting, demand planning, and revenue expectations. Assisted in training, lead/change management processes and produce support materials for NA Commercial teams on new tools, processes and best practices across the organization.

Responsible for providing customer service and sales support in North America Advanced Materials Business. Ensure the order fulfillment process, pricing, sample requests, complaints, and customer invoicing are all handled according to the business needs. Develop solutions to customer issues and problems. Drive continuous improvement in Supply Chain Processes and optimize efficiency and effectiveness within daily work assignment. Manage customer interface and build customer relationships.

Eastman is a global specialty chemical company that produces a broad range of products found in items people use every day. With a portfolio of specialty businesses, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. Its market-driven approaches take advantage of world-class technology platforms and leading positions in attractive end-markets such as transportation, building and construction, and consumables. Eastman focuses on creating consistent, superior value for all stakeholders. As a globally diverse company, Eastman serves customers in approximately 100 countries and had 2015 revenues of approximately $9.6 billion. The company is headquartered in Kingsport, Tennessee, USA and employs approximately 15,000 people around the world. For more information, visit www.eastman.com.