* Society for Human Resource Management, Student Chapter * Coordinator of Speakers * organize business professionals to lecture at monthly meetings * Programs Director * Survey members and arrange monthly activities * Membership Chair * Executive Board Member

* Assisted Store Manager with on-site interviews * Conducted pre-screen interviews * Scheduled staff according to the demand of the store to ensure quality customer service * Organized monthly store promotions and contests * Trained store personnel to a certified status according to company standards and position in the company * Ensured compliance of all HR policies and guidelines * Ensured compliance of all safety and security policies and procedures * Improved team performance through mentoring and coaching * Supervised up to ten employees * Implemented compliance loss prevention guidelines * Responsible for vault and cash management

Supported all Human Resource activities overseeing personnel functions for as many as 250 employees including employee relations, benefits, employee interviewing, recruiting, training and development, background checks, pre-employment tests, new hire orientations, and employee data management. Managed FMLA issues, worker's compensation and disability claims, unemployment claims and hearings. Assisted with Affirmative Action Plan and annual benefit audits. Coached and consulted employees and leaders on various employee issues and employment law. Managed entire human resource office in HR Manager's absence. Completely reorganized and transitioned the Affirmative Action Plan to electronic system. Instrumental in transitioning company to new insurance vendor. Set up new processes and procedures to manage insurance invoices and track employee payments. Developed and implemented a new FMLA tracking system to promote efficient operations. Show less

* Recruited in a high volume, high intense environment * Staffed 250-300 Customer Service Representatives * Conducted pre-screens and interviews * Managed new hires through the hiring process * Administered Kenexa testing * Monitored new hires background checks and drug-tests * Maintained 100% start rates and full training classes * Ensured compliance of all HR policies and guidelines