Decisive and mature customer service professional with solid experience in communications and retail services. Thorough and accurate, able to analyze and process time-sensitive information in fast –paced and high-risk environments. Highly regarded for exceptional organizational and time management skills. Develops mutually beneficial relationships and interfaces effectively with internal and external clients; focused on quality and customer satisfaction.Specialties: Management and Leadership Skills, Training skills, Customer Service and Collection skills, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop.