• Responsible for IT solution design, implementation and maintenance activities to meet the joint venture business needs, including hardware (Cisco 3-layer Switch and WLC, Cisco ISE,Checkpoint Firewall, Juniper VPN, HP Server and MSA Storage, Tape library) , Software (Windows Server 2008 with AD, SIEM, McAfee EPO with EE and DLP, VMWare 5.5 );• Responsible for developing and maintaining internal and externalnetworks. Interacting with internal stakeholders regarding Applicationsdevelopment, technology architecture and activity priorities. Working closely with the US-based IT team of the parent company to ensure the business goals are met and associated solution designs are understood in advance of solution creation;• Reviews and evaluates all changes to ensure adherence to associated IT procedures and standards. Adheres to company and departmental policies and processes to help achieve predictable service levels;• Be competent at maintaining high-quality standards during all phases of a systems development life-cycle (scope, requirements, design, development, test, deployment and post-production support);• Effectively utilizes project management skills, including task definition and prioritization, resource definition, schedule management, quality assurance, risk management, and various project management tools to facilitate delivery of assigned tasks and assignments on time and within budget constraints;• Supports and participates IT audit activities.

• Provide daily comprehensive IT technical support services to local office, handle IT requests and incident that cannot be handled by front-line engineers; Tracking and recording IT incident with IT Service Now System. • Maintain Microsoft Active Directory and • Provide support for Google Gmail accounts； • Install new PCs, printer, projector, and other IT equipment; • Responsible for maintaining Citrix system and AWS work space. • Maintaining the users’ daily use of VPN, corporate with Singapore site to handle VPN connection issue. • Responsible for maintenance of printers, projectors, meeting systems and other office equipment; • IT asset manage. Saving, Distributing, Retrieve, Sort out; IT inventory maintenance； • Maintain IT documents and service guides, Contribute current IT technical knowledge base； • Provide IT basic knowledge training to staff. • Assistance on IT infrastructure /network/server project team • Accomplish any other tasks as assigned by the superior;*Assist with the administration of a Google MDM and provide configuration and technical support for a variety of mobile communications devices.*Support software deployment practices, Ghost, software virtualization, Active Directory Group Policy and other similar technologies.*Create and maintain all standard personal computer images to ensure compatibility with company standards which includes the maintenance of the image library and image server.*Responsible for the implementing and updating of all client systems and software applications.*Monitor Windows client and desktop applications and troubleshoot problems.Support, maintain and administer third party applications.*Produce appropriate documentation for application deployment, configuration, and related processes.*Enforce change management and compliance processes.

• Supply IT services and support to end users’ tickets in IT service desk Tool with respect to the SLA.• Manage and maintain network device, including Cisco ASA, layer 2/3 switch, wireless AP. Configuration for routing, switching, wireless networking, Remote VPN, Site to Site VPN.• Manage Active Directory in Windows Server 2012. Create and manage Users account, security group and distribution group, group policy. Maintain DHCP and DNS service in Windows Server 2012. Deploy automated patch update for Windows by Windows WSUS service.• Monitor servers in Local and Cloud with Nagios, backup the servers with Dell Rapid Recovery application.• Setup OS, Office, Anti-virus software, Email for end-users’ desktop and laptop.• Manage and maintain storage, set permission for file share. Manage other IT equipment, printer, security camera system, door access system.• Configure and supervision the collaboration software of Confluence and Jira for different teams• Manage corporate volume licensing service centre of Microsoft Products.• Responsible for IT asset manage. Saving, distributing, retrieve, sort out and updating to ensure that the IT asset inventory is clearly and accurately.• Purchase IT equipment, vendor selection.

• Responsible for the installation, debugging, configuration and maintenance of desktop devices (desktop, notebook and printer), support IT service and resolve IT related problem.• Maintaining office network, server and related equipment, install hardware and basic configuration, and stabilize network and application 24*7 running.• Maintaince SQL server, backup and recovery data, establish data maintenance management plan.• Daily maintenance and update Corporate Website, responsible for keeping information system running stably.• Creating and managing IT documents. Guide new starter with standard IT documents.

• Install Windows XP, Windows 7 for End-user, configuration and issue resolving.Responsible for the installation and configuration of Windows Server 2003 and Windows Server 2008, deployment of application, daily inspection, monitoring the status and backup of important data.• Responsible for software and hardware updating and maintenance tasks for desktop, laptop, servers.• Office equipment, printer, copier and other maintenance.• OA System maintenance, manage enterprise OA and email.• Maintain the company's own software and manage the company's security monitoring system.• Maintain IT manuals and supply IT training for users