• Delivered strategic HR counsel for corporate functions across the US, coached managers on handling employee relation issues, and co-led sensitive employee discussions such as employee disciplinary warnings and performance evaluations• Updated Employee Handbook by clarifying policies and procedures, reorganizing structure, and simplifying distribution processes to maximize knowledge and awareness of guidelines, practices, and conduct expectations across the organization• Streamlined pre-employment testing after performing a thorough review of learning and problem-solving aptitude and cognitive ability assessment options and initiated an online testing solution which yielded an increase in evaluation accuracy scoring and decreased the amount of review time required per candidate• Established standard recruiting processes and developed templates including auto application receipt acknowledgement, phone screen guide processes, in-person interview availability schedules, and open position status reports

• Designed and implemented Headquarters New Hire Orientation. Developed agenda, maintained content, and organized monthly event; achieving solid understanding of businesses, benefits comprehension and strengthening employee engagement • Received 2017 GE Capital Human Resources Excellence award for co-creation and execution of HR Enrichment series, enriching functional development through a virtual learning environment globally• Demonstrated agility, optimism and clear thinking during a time of critical company transformation. Collaborated with managers, HR and Legal teams to align workforce planning for significant reduction of force, including legal reviews, assimilating layoff packages and connecting individually with employees to review benefits and provide career guidance• Facilitated HR client support through creation of FMLA calendars, sourcing, data reporting and analytics, compensation planning, succession management, payroll processing, internal staffing, employee engagement events, policies and procedures counseling, ensuring transparent and consistent communications to employee population• Orchestrated US wide facility evaluation, identifying needs for Federal and State mandated employment labor law posters, centralizing efforts and implemented new process to continuously ensure facilities are in regulatory compliance• Provided strategic direction and managed Learning & Development training nomination process, determining allocations via metric analysis, tracking nominations and reviewing high level nominations with O&TD Leader• Acted as the point of contact for all new hire questions and concerns including I-9 verification, processing new hire documentation, fielding benefits questions and procuring Officer transitions

• Originated and developed GE Capital’s internal and external offer websites, eliminating the need to send over 10mg in offer letter attachments, supplying new hires and transfers access to on-boarding documents, benefits overview and timelines• Maintained accurate and compliant employee records for a global population which had grown 215% in four years • Successfully integrated three new business segments to HQ, providing continued HR management support, ensuring smooth transition through organization hierarchies design and tailored new hire communications• Effectively trained and integrated new HR Coordinators, increasing efficiency and building a stronger support system• Proactively created, ran and analyzed employee data reports, identifying and researching inconsistencies from data stream, determined and administered corrective action as needed • Supported the preparation and execution of Corporate Reviews via project management, maintaining the highest standards, confidentiality and personally ensured all logistics handled with excellence• Conducted all on/off boarding of new hires, transfers, acquired employees and expatriates through HRIS records initiation and management, relocation, special payments and repatriation; ensuring timely and meticulous record management

• Designed, developed and published employee communications for VP of Global Employee Communications• Planned and executed Global Human Resources offsite meetings to include recommendations of venues, RFP management, budgeting, agenda oversight, speakers’ coordination and hosting interactive break outs• Acted as point of contact for development and review of French language international and domestic communications

• Established and executed online marketing goals to enhance market share and profitability of products and services • Acted as Account Executive for clients during the implementation process, ensuring prompt completion and on-point alignment with clients’ needs • Managed Client Services Department including design team, developers and customer service representatives, resulting in effective coordination and expedition of all projects