Complete and file all necessary paperwork to start and operate a business. Develop operational, marketing, and business plans. Manage the budget, administer payroll, and make sure operations remain within budget. Source and order from a local business. Estimate food and supply needs, oversee the placement of orders. Hire, train, and supervise managers and staff. Set up and manage all social media. Community outreach. Event coordination. Bookkeeping. Payroll. Expensify. Responsible for profit and loss control. Consistently achieved sales goals. Show less

Excellent customer service skills and positive attitude as demonstrated by receiving two promotions in six months. Lead and manage a team of 8-10 associates daily. Recommend, select and help locate the proper medicine for members depending on their individual needs. Increase new customers as well as retention using outreach and strong interpersonal skills. Create company wide SOPs to maintain positive workflow across the board. Assists in training, supervising and evaluating all departmental employees to assure compliance. Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, and cash management, are functioning with integrityand in the most cost efficient, compassionate and compliant manner. Show less

Increase revenue and decreased food cost. Strong project manager. Developed new training program to be used company wide. Trained and mentored staff. Managed both FOH and BOH staff consisting of over 40 employees. Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company. Aloha POS and Restaurant365 experience. Used tech-savy skills to master programs and develop more efficient methods. Monitored and ensured staff adhered to all company policies and procedures. Show less

Develop and execute strategies to achieve business results in line with overall company strategy.Establish and maintain constructive relationships within target accounts to gain access to key decision makers and establish coach networks.Manage client relationships, working to ensure satisfaction and develop additional business opportunities.Proactively manage end-to-end business development process, including sales pipeline management and value selling.Collaborated with cross-functional teams to develop creative solutions to complex issues.Led development and implementation of new procedures and processes to streamline and automate processes.Built strong partnerships with internal and external stakeholders to drive roadmap and program evolution.Analyzed data to propel user adoption, enhance tool utilization, and formulate strategy.Provided training to ensure sales tools were integrated into initial training and ongoing education.Administered and utilized Salesforce and Outreach.io to optimize team performance. Show less