Donna Rimola Email & Phone Number

St. Helena Ca

Founded in 1978, Wilson Daniels is a family-owned, fully integrated importer of fine wines, representing a highly selective portfolio of premium wines from around the world. We set ourselves apart by also offering marketing and PR services.

American Canyon, Ca

An industry leading eCommerce platform to drive direct sales,Sales and marketing programs to build incremental revenue and customer loyalty,Built in checks and balances to ensure you’re compliant with state regulations,Seamless and cost effective fulfillment services to deliver satisfied consumers.ECommerce: Online Stores Designed to Sell Wineenables wineries to grow their online businesses with a feature rich, yet easy-to-use toolkit built specifically for the wine industry. We help manage the total buying experience, from customer acquisition to club and relationship management via a platform which was built specifically to handle the many regulatory requirements of the wine industry. Fulfillment: State-of-the-Art Facilities and Maximum State ReachWineDirect Fulfillment was founded by wine industry, technology, and transportation veterans to solve the complex business problems associated with the interstate sale and distribution of wine. We’ve developed proprietary fulfillment systems that enable fully compliant consumer-direct shipping in up to 44 states. Direct-to-Consumer orders are fulfilled from a fully automated, climate controlled, 110,000 square foot facility in California, with a second facility in Ohio to service East Coast customers. In addition to winery direct capabilities, a fully enabled 3-Tier logistics model provides expanded market reach opportunities to wineries, importers, and retailers alike.I am responsible to maintain this excellent service in collaboration with the Account Managers. To make sure that the orders come through the system accurately and take care of any issues that may arise; ie: re-route shipments ship via Fed Ex, trucking company or UPS, VIP mailingsmis-shipments. Thinking ahead and proactively. WOW the the end customer and sell more wine.

American Canyon

This multi tasking job includes: Responsible for providing direct service to outside Sales Representatives Distributors and customers via phone, fax, e-mail and EDI. Accurate and timely processing of Domestic and Direct Import orders, research and follow up on order and inventory inquiries, analyze and resolve shipment, allocation and pricing discrepancies. Liaison between outside Sales Representatives, Distributors, Supply Chain, Brand Managers and Finance.

Napa, Ca

This multi tasking job includes: Responsible for providing direct service to outside Sales Representatives and Distributors via phone, fax, e-mail and EDI. Accurate and timely processing of Domestic and Direct Import orders, research and follow up on order and inventory inquiries, analyze and resolve shipment, allocation and pricing discrepancies. Liaison between outside Sales Representatives, Distributors, Supply Chain, Brand Managers, Finance, trucking companies, two warehouses and Foster’s Management. Process pricing adjustments, prepare Control State Documents. Streamlined billing coordination using the LeanCore Principals which helped to save Foster's 50k per year. Initiated and maintaining the reorganization of standardization in the department. Assisted in the documentation of standards of operation within the department. Trained new staff. Worked to identify, track and resolve errors within the ordering process.

5/2005-1/2007-Food and Beverage/Sales CoordinatorCharge and apply credit card deposits. Settle open accounts on balances due guests. Gift Certificate sales and processing completely. Balance and audit receipts. Assist local Wineries and Sonoma Golf School with booking reservations. Sell and create reservations and letters for prepaid stays. Liaison between the Sales Department and our fine dining restaurant with group parties. Assist the Executive Chef with administrative support. Assist the Restaurant Manager, the Assistant Restaurant Manager, the Wine Director, and the Restaurant Chef with administrative support. Assist guests with directions, dining reservations and general questions. Backup for the VIP Coordinator, the Sales and Marketing Coordinator, and Wine Country Service - PBX Department.10/2004-5/2005-Reservation Interface SupportRun daily log for two-way interface. Confirm that each reservation and cancellation appear in the system, verify that each contain all pertinent information. Assist local Wineries, Sonoma Golf Club, and Sonoma Golf School with booking reservations. 8/2003-10/2004-Conference Service CoordinatorGeneral Support to the Conference Service Managers. Administrative support for the Conference Service Department. Administrative projects as defined by the Director of Conference Services. This position produces administrative work to the client and/or internal departments. Answer incoming calls from clients, assist or forward to proper Conference Service or Sales Manager. Scheduled and non-scheduled distribution of Catering and Convention Services/Sales material. Update incoming group calendar, Delphi Booking System. Verify and make necessary changes on the Sales Contract and send to client. 4/1997-8/2003 Reservations AdministratorGeneral Office support to the Reservations team. Gift certificate sales and processing completely.

Corte Madera Ca

Run daily back up of all system’s data. Run procedures upon request. Liaison between sales staff, customers and Portal. Edit and process orders within the framework of Portal’s policies.7/1978-4/1982 Administrative Secretary, General Clerical SupportTranscribe letters as dictated by the President and Owner of the company. Front desk reception in a busy environment. Assist the Art Department Directors with correspondence and daily work flow. Open and distribute daily mail. Post and balance monies received. Calculate and deposit monies received. Maintain file system. Assemble computer print efficiently distribute appropriately. Verify computer data against original information. Function as telephone receptionist, including general customer service duties, direct calls and assist customers, in a high call volume environment. Open, distribute and post mail.