Consulted with customers to demonstrate and sell new and used units, processed documentation, coordinated deliveries

Doubled F&I Income while gaining sales with alternative financing

Solely responsible for all financing and leasing for this busy Mercedes-Benz franchise, as well as for all after-market products. Was invited to serve as Director by Management at a difficult moment of positional vacancy - stepped in and immediately managed all aspects of the position, maintaining momentum and profitability Reestablished faltering relationships with area leaders and deepened existing customer relationships.

Served as Sales Development Consultant: designed and developed a sales plan that included targeted sales to homeowners and contractors. Instrumental in filling a robust sales pipeline

Set up alternative financing in three stores Assisted in building franchise to be the largest in New England and the 8th largest in the country

Set up alternative financing program to increase sales and volume Work directly with customers to identify needs,offer recommendations and close sales

During a nationwide pandemic that decimated auto dealership business, I took on F&I and Sales roles, ensuring a safe environment, stabilizing sales and office workflows, and controlling expenses to maintain profitability, while maintaining customer satisfaction.

Put forth effort to assume duties of multi-forms to overcome sales setbacks Sold 308 units in 2009 while also doing manager duties

Increased warranty sales by 35% Set up alternative sup-prime financing to increase sales

Managed an inventory of 100 new units Maintained superior customer satisfaction that resulted in strong profits and referrals

* Hired, trained,scheduled and supervised a staff of nine sales professionals and support personalHead sales trainer provided training programs to assure consistently high levels of productivityLiaison between customers and factory representatives to research and resolve technical and warranty issuesManaged F&I sales and service functions working closely with more than 15 banks and lenders to coordinate timely placement of all fundingProvided guidance and expertise in establishing and introducing a Special Financing Deptartment Show less

Serve as F&I Director for hire, and provide comprehensive Finance & Insurance and general Sales service to the area auto dealerships. Served a variety of clients in a full-time capacity including Tuck's Trucks of Hudson, Nashua NH Used Car Super Store and Dedham Auto Mall. Act fully to facilitate Customer success in all aspects of lending {prime, sub-prime and commercial} and always strive to match Customer needs to Company requirements.