* Manual testing of new/existing product features and functions using Zephyr- Plan sprints in Agile environment on JIRA- Assist with German client queries * Manage Support * Prepare product demos for use in marketing and sales- Prepare Spec documents for new features * Prepare and maintain relevant Confluence documents for clients and internal parties- Recreating & logging bugs found by clients or with smoke/regression testing- Assist with strategic planning and prioritization of product roadmap Show less

* Design new product functionality - screens, reports, integrations and product abilities * Write User Guides and manage the PSIber Academy * Manage the WalkMe project - digital adoption platform * Investigating system issues, recreation and reporting of issues * Analyse client requirements and suggest existing solutions within the platform or gather information for new functionality * Technical support and troubleshooting * Training of high level clients on the platform * Running of SQL queries to extract information on live databases * Monthly Webinars of product features and releases Show less