As a Senior Manager at Genpact, I lead a dynamic team dedicated to risk management, transaction monitoring, and financial crime prevention for our esteemed client. With a proven track record in both people and stakeholder management, I am committed to driving operational excellence and ensuring robust compliance frameworks.Key ResponsibilitiesLeading a team, overseeing three distinct lines of business, and ensuring alignment with client objectives.-Directing risk profile management, transition risk assessments, and BAU risk assessments to mitigate potential threats.-Implementing and maintaining comprehensive internal controls, including WFH operating rhythms, to enhance operational efficiency and compliance.-Reviewing and refining team outputs based on stakeholder feedback, ensuring client satisfaction and alignment with strategic goals.-Overseeing transaction monitoring processes, enhancing systems to prevent money laundering, fraud, and other financial crimes, and ensuring timely reporting to relevant authorities.-Collaborating with the Financial Crime team to develop and maintain robust anti-money laundering (AML) and counter-terrorist financing (CTF) controls.-Driving team productivity and operational efficiency through strategic performance management and continuous process improvements.-Mentoring and developing managerial staff, fostering a culture of continuous improvement and professional growth.-Facilitating collaboration across different business lines to achieve strategic objectives and drive business growth.-Building and maintaining strong client relationships, ensuring high levels of satisfaction and retention.-Providing comprehensive reporting and analytics to senior leadership to inform strategic decision-making.With a focus on innovation and excellence, I am dedicated to enhancing operational effectiveness and ensuring the highest standards of compliance and risk management.

Mortgage Loan Cooditnator : Expertise in processing and managing mortgages: Agency, conventional, VA, FHA, Portfolio, Fannie Mae, Freddie Mae, Purchase, Refinance.Authorizing and underwriting loans.Reviewing and verifying loan applications and supporting documentation.Analyzing loan risk and requesting additional information as necessary.Preparing reports on assessment findings.Making loan eligibility decisions and approving or rejecting applications.Reviewing and specifying loan conditions as necessary.Ensuring compliance with regulatory standards.Ensuring compliance with company policies and guidelines.Documenting and effectively communicating reasons for the approval/rejection of loans.Returning applications with additional documentation to the loan officer for review.