Dean Cox

Dean Cox Email and Phone Number

Accounts Specialist @ The Reynolds And Reynolds Company
dayton, ohio, united states

Dean Cox Current Company

reyrey.com

The Reynolds And Reynolds Company

Accounts Specialist
dayton, ohio, united states
Website:
reyrey.com
Employees:
3665
Industry:
Computer Software
I am a self-starter and quick learner, positive and determined to succeed. I have a versatile skill set with a strong customer service, billing and collections background. I have an outgoing, positive personality that enables me to bring motivation and drive to a team. My work experience has helped me to discover the passion I have in helping people. I am searching for a position that will allow me to use my skills and continue to develop them either in customer service or billing and collections. * 20 years of customer service experience * 18 years of billing and collections experience * 11 years in a management role Key Skills * Verbal and written communication * Teamwork * Taking the initiative * Drive and motivation * Planning and organizing * Analysing, investigating and resolving * Leadership * Action planning to reach targets & deadlines * Flexibility * Time management

Dean Cox Work Experience

  • reyrey.com
    Account Management Specialist
    Teleperformance On Site At E.On May 10 - Mar 11 · 10 mos
    * Overview: I was hired by Teleperformance on a temporary basis to work on-site at E.ON. I was a credit manager for exiting business to business customers. I was transitioned onto the Solar Panel Project Team as a customer service representative qualifying customers for the program. * Duties: * Contacted businesses to resolve outstanding debt * Qualified customers for the Solar Panel Project * Meet daily and weekly targets for accounts worked and follow up completed * Inbound and outbound customer calls for the Solar Panel Project Team * Scheduled technicians for a home evaluation with the customer * Completed 2 weeks of customer service training for the Solar Panel Project Team * Skills Applied: Customer service, billing, collections, problem solving, written and verbal communication, organization, teamwork, reaching targets, Excel, and Word.
  • reyrey.com
    Office Manager
    Ramat Medical Dec 05 - Jan 10 · 4 yrs 1 mo
    Los Angeles, California, United States
    * Overview: Manager over 15 team members in the Customer Service, Billing and Collections Departments. The company provided custom power wheelchairs and medical equipment to skilled nursing facilities. * Duties: * Monitored and prepared all reports for upper management * Prepared daily and weekly billing runs for insurance claims and customer invoices * Planned and directed all projects for the appropriate team * Resolved questions and issues from customers * Worked with the CFO and COO to resolve challenges and become more efficient * Human resource duties to include tracking attendance and counseling of the team * Skills Applied: Customer service, billing, collections, written and verbal communication, reporting of figures, organization, time management, meeting deadlines, teamwork, leadership, problem solving, dealing with difficult customers, motivation, Excel and Word.
  • reyrey.com
    Customer Service
    American Homepatient Jan 04 - Aug 04 · 7 mos
    United States
    Overview of Duties: Order intake via telephone and walk-in customers. Entered patient information onto the company database for billing. Skills Applied: Verbal and written communication, customer service, time management, problem solving, teamwork, and Microsoft Word.
  • reyrey.com
    Billing And Collections Advisor
    Accredited Home Care Mar 03 - Nov 03 · 8 mos
    Woodland Hills, California, United States
    * Duties: * Home health nursing agency and DME billing to Medicare, Medi-Cal, HMO, PPO and private pay customers. * Job responsibilities included: * Collections on accounts over 60 days from private pay customers, PPO and HMO accounts. * Billed invoices to customers and claim forms to insurance companies as needed. * Resolving customer and insurance company questions and problems. * Adhered to all billing regulatory compliance guidelines. * Continental Hospital Supply Private Insurance Manager Mar 1997 – Mar 2003 * Glendale, CA, USA * DME supplier billing to Medicare, Medi-Cal, Workers Compensation, PPO, HMO and private pay customers.
  • reyrey.com
    Accounts Receivable Manager
    Supercare Health Apr 11 - May 13 · 2 yrs 1 mo
    Downey, California, United States
    * Overview: Planned, organized, and directed 3 supervisors and 30 team members in the Accounts Receivable Department. The company provided medical equipment and pharmacy infusion therapy for home patients. * Duties: * Hired, developed and trained personnel * Planned , prioritized and directed work assignments and projects * Prepared reports for upper management using Excel & the company software * Monitored collections for targets * Evaluated each department to identify and resolve challenges * Resolved issues from customers that were escalated from the team * Skills applied: Billing, collections, customer service, reporting of figures, leadership, teamwork, reaching targets, meeting deadlines, taking the initiative, being a self-starter, taking a proactive approach, decision making, strategic thinking, written and verbal communication, motivation, Excel, Word, and PowerPoint.
  • reyrey.com
    Accounts Specialist
    The Reynolds And Reynolds Company Mar 17 - Present · 7 yrs 8 mos
    Dayton, Ohio, United States
  • reyrey.com
    Private Insurance Billing And Collections Supervisor
    Continental Hospital Supply Feb 98 - Mar 03 · 5 yrs 1 mo
    Indian Wells, California, United States
    * Duties: * DME supplier billing to Medicare, Medi-Cal, Workers Compensation, PPO, HMO and private pay customers. * Job responsibilities included: * Manager over the Private Insurance Department to include PPO, HMO, private pay customers and the Los Angeles County contract. * In charge of all private insurance billing and collections aspects including claims, printing monthly statements for customers and Los Angeles County, working and distributing all denials, handling customer complaints and questions, preparing write off requests for approval and monitoring monthly targets. * Worked with upper management to identify issues and resolve them. * In charge of monitoring staff productivity, annual reviews, disciplinary warnings, setting goals, hiring and training of staff.
  • reyrey.com
    Credit Controller
    Embrace Group Oct 13 - Mar 17 · 3 yrs 5 mos
    United Kingdom
    Embrace is a leading independent provider of health and social care in the UK. We provide residential, educational and supported living services which enable people to live as independently as possible.Embrace supports older people, providing dementia, nursing, respite, palliative and end of life care. Embrace also supports adults and young people who have learning disabilities, autism, brain injuries, mental health problems and special educational needs through its schools, resource centres, residential and supported living services.We believe that every individual irrespective of their physical, social or psychological condition has the right to be treated with dignity and respect and to be supported to maintain choice and control over their own lives. We work in a person-centred way to identify individual goals and ambitions, focusing on enablement and the promotion of personal dignity.

Dean Cox Education

  • reyrey.com
    Los Angeles Community College
    Business
  • reyrey.com
    Los Angeles Community College
    Business Administration
  • reyrey.com
    Moreno Valley High School
    1990 - 1994

Frequently Asked Questions about Dean Cox

What company does Dean Cox work for?

Dean Cox works for The Reynolds And Reynolds Company

What is Dean Cox's role in his workplace?

Dean Cox's role in his workplace is Accounts Specialist.

Which industry does Dean Cox work in currently?

Dean Cox works in the industry Computer Software.

What is Dean Cox's email address?

Dean Cox's email address is deancox@wmconnect.com

What is Dean Cox's direct phone number?

Dean Cox's direct phone number is +19519921458

What schools did Dean Cox attend?

Dean Cox attended Los Angeles Community College, Los Angeles Community College. Los Angeles Community College, Los Angeles Community College. and Moreno Valley High School.

Who are Dean Cox's colleagues?

Dean Cox's colleagues are Cheryl Grannan, Cheryl Grannan, Kaitlyn Barlage, Kaitlyn Barlage, Brad Stephens, Brad Stephens, Kay Lewis, Kay Lewis, David Eilerman, David Eilerman, and L Chris Deblanc. and Abe Wiebe.

Who are Dean Cox's peers at other companies?

Dean Cox's peers at other companies are Keamogetswe Thema, Tanaya Bambulkar, Anton Nikolaiev, Kanstantsin Kavaliou, Kristin Mock, and Aubdullah Munim. and Ismail Fouad. Dean Cox's peers at other companies are Keamogetswe Thema, Tanaya Bambulkar, Anton Nikolaiev, Kanstantsin Kavaliou, Kristin Mock, and Aubdullah Munim. and Ismail Fouad.