Managing a global team of client, internal and vendor resources to complete application, infrastructure and cyber security projects

• Managed a global team of client, internal and vendor resources utilizing Agile Scrum and PMI Waterfall methodologies to complete a VMware (VxRack and VxBlock) infrastructure deployment project.• Worked with a team of vendor, client and internal resources to deploy VxRack and VxBlock infrastructure in San Diego and Las Vegas data centers.• Deployed a private VLAN with OSPF and Palo Alto firewalls.• Integrated the Vx infrastructure into the client’s network and migrated applications to the environment to perform a Disaster Recovery exercise.

• Performed duties as lead consultant on a three-month IT PMO process assessment and improvement project.• Worked with a global team of internal resources to assess existing IT PMO waterfall and Agile processes, develop new processes and provide training documentation for a streamlined hybrid project management approach utilizing Microsoft Project Server for resource planning and EVM as well as utilizing Azure DevOps for project backlog grooming, Sprint planning and project backlog item assignment/tracking.• Provided research, ROI study and a recommendation to migrate the on-premise Microsoft Project Server and Azure DevOps environments to Azure Cloud Services.

• Managed a global team of internal resources utilizing Agile Scrum and PMI Waterfall methodologies to complete projects consisting of Application Latency Remediation, ServiceNow Incident/Problem Root Cause Analysis, iSeries Power 8 upgrade, data center migration from VA to NJ, Enterprise SSIS, Enterprise SSRS, ExtraHop deployment, and virtual desktop optimization. • Simultaneously managed multiple, small to medium projects from initiation through deployment and acceptance. • Managed the global teams utilizing MS Project, VSTS and ServiceNow.

• Managed internal and vendor resources utilizing Agile Scrum and PMI Waterfall methodologies to complete projects consisting of $12M network/storage/server/mainframe upgrade with full replication for Production & Colocation data centers, Atlassian JIRA implementation, virtual desktop migration from Citrix to VMware Horizon and infrastructure build for a new branch office.• Simultaneously managed multiple, small to medium projects from initiation through deployment and acceptance. • Managed cross-functional teams of vendor and internal resources utilizing Atlassian JIRA, MS Project and ServiceNow.

Managed internal and vendor resources to complete, application development/upgrade/enhancement, IT Infrastructure migration/consolidation, platform & application migration to vendor-hosted cloud services, network security, platform build standardization/process improvement and desktop replacement/upgrade/support projects. • Simultaneously managed multiple, small to medium projects from initiation through deployment and acceptance. • Adhered to PMO guidelines for project delivery, project status reporting, stakeholder management & communication, project resource management, change management and necessary corrective actions to ensure delivery within the constraints of cost, scope and schedule.• Managed cross-functional teams up to 35 vendor and internal resources utilizing MS Project Server, ServiceNow, Team Foundation Server and Atlassian JIRA.• Managed multiple application migrations to cloud-based solutions from the prototype requirements gathering phase through solution delivery, testing and acceptance. • Managed multiple application development, enhancement and version upgrade projects utilizing the Agile Scrum process framework.• Managed multiple network redesign and security projects to ensure compliance with internal & external audit requirements and provide redundancy to mitigate risk of network downtime.• Managed multiple data center consolidation initiatives to virtualize servers and optimize storage.• Generated multiple project management training videos and participated in PMO process improvement initiatives.

Managed the eLearning and instructor-led training initiatives for Westfield (US) applications and technology. • Designed and implemented a SharePoint eLearning environment to support application training efforts for corporate staff in 60 Westfield offices and shopping centers throughout the United States. • Instructor-led initiative duties included standardization of documentation processes, document template design, instruction on training techniques for Subject Matter Experts and recording training sessions for publication to the eLearning environment

Contracted by Arc-Intelligence to provide project management for the Westfield, LLC initiative to upgrade and migrate accounting from JD Edwards One World XE to JD Edwards Enterprise One. • Migration consisted of moving the existing Job Cost, General Ledger, Accounts Payable, and Procurement functionalities from the unsupported JDE XE platform onto JDE E1 v.9. • Generated end-user training documentation and videos. • Managed training logistics and trained end-users.Contracted by Arc-Intelligence to provide project management and business analysis for the 24 Hour Fitness project that deployed and configured Altiris Asset Management and Client Management environments. • Standardized Microsoft active directory, Altiris, PeopleSoft and Remedy object definitions and data fields for assets, users, departments, locations and cost centers to facilitate consistent tracking and reporting.• Designed workflows, re-engineered business processes and created new process documentation for Help Desk, Desktop Support, Server Administration, Shipping, Receiving, Accounting, Procurement and Accounts Payable.• Generated end-user training material. • Managed training logistics and trained end-users.

Provided management oversight of the IT budget and a 35-member IT staff responsible for the upgrade, maintenance and support of the organization’s IT infrastructure. • Managed daily activities for Project Managers, Managers, Supervisors, SQL DBAs, as well as Administrators for Active Directory, Windows Server, Microsoft Exchange, AIX, Linux, SAN/NAS storage and Novell systems. • Provided key contributions as an Approving Member of Change Management and Engineering Review & Design Boards. • Drafted infrastructure and department labor estimates for all proposed projects. • Issued department status, compliance and budget reports to IT senior management on weekly basis. • Migrated data center infrastructure assets to a new primary data center in Charlotte, NC. • Optimized vendor relationships.

Provided project management for all data center and facility projects. • Transformed operations during initial phase of assignment through business analysis, as well as process improvement for data center infrastructure, facility build, and department relocation projects. • Identified areas for improvement in project and vendor management resulting in assignment from contractor to full-time employee. Teamed with cross-functional departments to prioritize tasks and improve processes. • Recruited and trained 2 additional Infrastructure Project Managers. • Improved communication between Application Development and Infrastructure Management teams through creation of Engineering Review and Design processes and document. Participated in merge of Engineering Review and Design document into change management system. • Attained subsequent additional role as Engineering Review & Design Coordinator

Provided direction of major application, infrastructure and facility projects, as a Project Coordinator and a Business Systems Analyst. • Coordinated project team activities and documented systems requirements for the replacement of several City of San Diego legacy applications with industry-standard, Oracle-based applications.• Oversaw department relocations and facility build-outs for key local government departments, including Police, Fire, Water, Planning, Financial Management, Auditor, Purchasing, Equipment and Environmental Services. • Coordinated plans through engagement with Change Management Board; project meetings with business participants, project teams, and vendors. • Presented daily reports for program management budget oversight. • Configured and established parallel testing environments, and created and documented benchmark tests, change requests, implementation testing, customer acceptance testing, and production environment implementation.• Developed and monitored project schedules, tasks and milestones. • Reviewed completed projects to target areas for improvement.