Applied CIM Technologies, Inc.Increasing manufacturing productivity through software applications and industrial automation devices.Product Trainer and Technical Support:Experienced Product Trainer with expertise in software release and deployment management, training, as well as delivering quality advanced technical support• Created and delivered training materials and classes for variety of projects ranging from network support to application use • Experienced in full software product life cycle, from conception through client release• Experienced in QA, Alpha, and Beta product testing and coordination duties• 10 years training experience in inventory management software on Windows 2000 Server, including class content, scheduling, and delivery• Experienced in defining and implementing processes to deliver quality support services to 3200 business clients for a Fortune 100 companySpecialties: Product TrainingSoftware QA TestingTechnical SupportCustomer ServiceProduct ExperienceWindows 11 through Windows XPCrystal Reports-20 yrsMicrosoft Office Word & Excel-20 yrsMicrosoft Access-14 yrs
Listed skills include Technical Support, Windows, Training, Microsoft Office, and 27 others.